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Mazzucchelli’s Jewellers - Midland
- Consumer Goods
- Midland, WA
About this business
Location details
Midland Gate Shopping Centre TO37, 47 The Crescent, Midland, WA, 6056, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Team had no interest in serving customers, instead directing me to their website. Then assumed that the piece I was enquiring about was outside of my price range.
Beautiful service
Terrible Experience with Warranty at Mazzucchelli’s Midland Back in 2012, we purchased a beautiful engagement ring from Mazzucchelli’s Midland for $6,000, enticed by their promise of a lifetime warranty that covered cleaning and adjustments. We had sent the ring away with them several times , no issues . Unfortunately only a few years after the purchase , when we returned to the store to take advantage of this warranty, we were met with shockingly poor customer service. The staff insisted they had no record of the ring, clai... read more
Purchased engagement ring, stone fell out twice within 12 months due to design flaw (lack of claws and fault on a claw). After the stone fell out the first time we purchased lifetime warranty (over $700). Head office then tried to charge us for a clean then offered a discount for it, when it was in fact meant to be covered by the warranty. They keep changing the price of their repair quote (which there shouldn’t be a cost at all). White gold rubbed off and stone came loose within weeks which now reading everyone’s reviews se... read more
This company don't deserve one star, we have spent a small fortune in this store and had so many issues with the quality of the jewelry with diamonds falling out, bad workmanship and even a ring presented back to my wife in two pieces after it was meant to be cleaned and serviced under their care plan. We could write a book about our dealings with the rude and unhelpful employees and the dreadful products. Steer clear is the best advice.
Frequently asked questions about Mazzucchelli’s Jewellers - Midland
How is Mazzucchelli’s Jewellers - Midland rated?
Mazzucchelli’s Jewellers - Midland has a 2.5 star rating with 33 reviews.
When is Mazzucchelli’s Jewellers - Midland open?
Mazzucchelli’s Jewellers - Midland is closed now. It will open tomorrow at 9:00 a.m.
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