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Mazda Service

3.7

About this business

Russell & Smith Mazda offers Mazda service and repair, so you have access to the latest specialized technology and precise analysis from Mazda trained technicians who undergo regular, frequent training so they're always up-to-date on every component of your vehicle. 

Location details

3440 S Loop W, Houston, TX, 77025, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
3.724 reviews
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Charlie Zheng's profile image
Charlie Zheng 
on Google
3 weeks ago

I purchased my 2025 CX-50 here in March and had a joyful buying experience. Unfortunately, the vehicle was broken into in April, and I had to bring it in for service to repair the window and frame, as well as to clean up the broken glass inside. I picked up the car today and noticed several scratches on the interior. Despite bringing in a nearly brand-new vehicle, the service team refused to take responsibility for the damage. The manager suggested I contact my insurance company and DISSMISSED me from the shop when I questio... read more

Jayy Cartagena's profile image
Jayy Cartagena 
on Google
5 months ago
Kassandra Lopez's profile image
Kassandra Lopez 
on Google
8 months ago

I called early this morning for some help to find a part I needed for my car, and Steven at the Parts Desk was really helpful! I don't know much about cars, but he helped me feel at ease and took the time to explain how I could find the information he needed so he could help me. Once I arrived, he knew right away I was the caller from earlier and got me what I needed in 5 minutes. Thank you so much, Steve:) 

Cruz Sanchez's profile image
Cruz Sanchez 
on Google
9 months ago

In short, this place charges a 2-3% fee if you use a credit card. No heads up given before the appointment. I don't recall if they charge a fee for debit. Regardless, who carries a checkbook or much cash on them nowadays. Furthermore, I prefer to use credit cards for my personal bookkeeping and cash rewards. I'm simply astonished at this poor and alienating choice. 

Will Hart's profile image
Will Hart 
on Google
9 months ago
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Frequently asked questions about Mazda Service

How is Mazda Service rated?

Mazda Service has a 3.7 star rating with 24 reviews. 

When is Mazda Service open?

Mazda Service is open now. It will close at 6:00 p.m.  

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