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11025 N Florida Ave, Tampa, FL, 33612, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 6:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Before visiting, I always check the lowest reviews, but this time I didn’t do it. It was a sad experience. I felt scared. Ryan, the manager, had an aggressive posture and an authoritarian voice—loud, booming, and intimidating, his facial expression was tense, tight and irritated. I confidently signed on the tablet for Stephanie after she explained that, before any repairs were done to the car, she would first let me know the price so I could authorize the service. Stephanie entered my phone number, name, and email into the t... read more
Please be VERY CAREFUL about this place. I had a HUGE BEAUTIFUL BILL at the end of the service without reviewing the prices with me first. Don't trust anything they say. This business is very shady. Not accredited by the Better Business Bureau. They "fixed" everything in less than an hour (Inspection, brake fluid, transmittion fluid and tire alignment) Stephanie is very nice, but she won't listen to anything you tell her. I had requested on the initial phone call for them to check the car for things that were recommended by ... read more
Went here for my Acura RDX last week for the first time and I was impressed with their service department! Ashley was great! They have gained a loyal new customer because of her!
Stephon / Stephanie / Ryan combined for a first class service experience! Long story short — my transmission died on I-75 which was unusual since my vehicle was less than 100k. Within 2 hours the team informed me of the issue, had tech’s working on it, provided a loaner in a timely manner, and worked HARD to get me a more than fair price for repair since the vehicle is regularly maintained. Their communication was clear and consistent. Stephanie was in her first month on the job and handled this like a vet!
Stephanie is a very awesome lady please go see about her and True to her word
Maus Acura Service Department has a 4.6 star rating with 78 reviews.
Maus Acura Service Department is open now. It will close at 6:00 p.m.
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