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Maurices Corporate Office
- Retail
- Duluth, MN
About this business
Location details
425 West Superior Street, Duluth, MN, 55802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would give ZERO stars, but it wont let me. I submitted an order online and unfortunately it didn't work out. I returned the entire order to my local store and my refund was not the same amount as my order. When I questioned it, they got really snotty and had no answers. I also sent a complaint 3 weeks ago and still have yet to hear anything. I just got done "chatting" and it was an rep from Asia that had ZERO answers. I am closing my credit card and refuse to shop here anymore due to poor customer service online and in sto... read more
I called to make a payment on my due date spoke with a rep who insured me the cut off time was still in place I repeatedly asked are you sure she yes you won't get a late fee if you pay now 🤔 the payment went through and she assured me several times the payment was before cut off time..well I just got my statement and I got a late fee I called and gave them her name and her ID number the rep said I will put that through and the late fee should be reversed the same day.and I should recieve a text reflecting that...well nope ... read more
I wish there was a way to give zero stars. Maurice’s has the absolute worst customer service. Placed an order using a gift card. I received several emails saying I owed for my order. Called customer service and was told my order was being shipped. Then I received two other emails that my order was cancelled. First email, customer service assured me my order was in the process of shipping. So today August 5th 2024, received another email that order had been cancelled. Called back again, I was told that I had to wait 48 hours ... read more
Very rude customer service rep and very rude customer service supervisor!
Frequently asked questions about Maurices Corporate Office
How is Maurices Corporate Office rated?
Maurices Corporate Office has a 2 star rating with 65 reviews.
When is Maurices Corporate Office open?
Maurices Corporate Office is closed now. It will open on Monday at 8:00 a.m.
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