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Maurices Corporate Office
- Retail
- Duluth, MN
About this business
Location details
425 West Superior Street, Duluth, MN, 55802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Zero stars. Paid my bill in full. They sent me a bill for 3.00 and it was to send me a bill for a zero balance. Customer Service refused to remove or close the account. I will NEVER shop at this company again. Still waiting for them to waive a fee I never owed!!!
If I could give zero stars, I would. Asked to remove paper statement fees because I need glasses to read them. They were removed, but then they closed my account without permission. Found out when my card was declined in public—humiliating. I have excellent credit. It took four calls, multiple reps, and two managers to get it fixed. No one speaks clearly, and no one takes ownership. Worst customer service I’ve ever dealt with! Too bad we have limited options here.
I just experienced poor customer service at store #2162 in Missouri and today is Mother’s Day! I have been shopping at this location since it has been at this Mall! Also I was given the wrong phone number to customer service twice and the young ladies thought it was funny until I called them out on it. I was going to order my clothes online and pick up at another location but why should I be inconvenience? Therefore I will spend my money somewhere else! I really hope the CEO sees this review and reach out because it’s just w... read more
I would give ZERO stars, but it wont let me. I submitted an order online and unfortunately it didn't work out. I returned the entire order to my local store and my refund was not the same amount as my order. When I questioned it, they got really snotty and had no answers. I also sent a complaint 3 weeks ago and still have yet to hear anything. I just got done "chatting" and it was an rep from Asia that had ZERO answers. I am closing my credit card and refuse to shop here anymore due to poor customer service online and in sto... read more
I called to make a payment on my due date spoke with a rep who insured me the cut off time was still in place I repeatedly asked are you sure she yes you won't get a late fee if you pay now 🤔 the payment went through and she assured me several times the payment was before cut off time..well I just got my statement and I got a late fee I called and gave them her name and her ID number the rep said I will put that through and the late fee should be reversed the same day.and I should recieve a text reflecting that...well nope ... read more
Frequently asked questions about Maurices Corporate Office
How is Maurices Corporate Office rated?
Maurices Corporate Office has a 1.9 star rating with 68 reviews.
When is Maurices Corporate Office open?
Maurices Corporate Office is open now. It will close at 5:00 p.m.
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