mommy89 on Yellow Pages 9 years ago
03/13/2013, 04:41 AM
The over all atmosphere of the place is very dull and the staff is not very friendly. This was my first and last visit. When I approached the receptionist, she didn't offer a smile or even a How are you today? When the nurse finally called us back she had my strip my daughter down to her diaper so that we could weigh her, which I understand. But when I put my daughter down on the scale she became very fussy and another nurse approached and began to hold her down and the nurse then proceeded to tell me that I need to go around the corner, I refused stating that it will only make the matter worse. This upset me very much, I am not quite sure how holding her down will help them achieve an accurate weight either and how many children calm down around strangers when their mother leave out of their sight? The Doctor we saw was decent, friendly, and seemed caring enough. Upon leaving I dealt with a different receptionist than when entering, she asked me what doctor I had seen, and I was not quite sure as he never introduced himself. When I relayed to her that I was not sure she rolled her eyes and made that uhh sound. She came back with the information and asked me if I would like to make another appointment, I said no. She then told me that I HAVE to make her 15 month well baby visit appointment. So I told her that I will make the appointment just not with this office and left this establishment. The entire staff was just very rude, when I think of a pediatric office it should be upbeat and friendly, these are kids you are dealing with. I will NEVER return to this location and advise others to do the same.