Mattress Warehouse, now Sleep Outfitters Alliance

Jana powell 

on Google

8 years ago

The worst warranty.We purchased 2 mattress sets queen with box spring and a king size with box spring. We called because the king box spring broke after 2 weeks. I was told to go to the company website to file a warranty claim. I read and found I had to supply them with all the information from the mattress and box spring. I was ok with that but read on ,and there are so many reasons not to cover the defects in their products. The last line says there is a $50 dollar charge to replace their defective product! If there were a... read more

Corey Buckius 

on Google

8 years ago

Very friendly and helpful staff! Asked about our preferences and narrowed down our options. Did not take us long to decide on a really nice bed. They aren’t just selling beds, they know their facts and products very well. Thank you so much! - Corey B. 

Aaron Bowles 

on Google

8 years ago

My fiance and I went in looking for a new bed. Beth, the manager, immediately greeted us warmly and started asking all the right questions. She is very knowledgeable and was dedicated to helping us find the best bed to fit our price range and preference. After some lengthy consideration with Beth's help, we are now proud owners of a tempur-pedic (they have a great sale price currently). Before heading to Boardman or Akron or wherever, check out your back yard if you live in Salem. You may be surprised!