Mattress One

Scott Angelico 

on Google

4 years ago

I went in too the Naples store on sept 3 ,we ordered a stern and foster mattress. They told us it was in stock and will be delivered in 3 days. That never happened , so I called the store they said it was on back order would take 12 days , that never happened a week later my delivery was finally set up for 8-12 on sat , that never happened so I called corporate they said driver would be here between 2-7 same night that never happened, the driver said it would be like 11 at night same night , so I called his bluff. He got ups... read more

Al Robe 

on Google

5 years ago

We bought a mattress from a lovely lady working there and paid for it that day. Then we got a call that it was out of stock. We went over to get a credit on our credit card and were told it would be 7 to 10 days to get a credit 😳. It took us 4 phone calls to various phone numbers and finally after 16 days we got a credit. Terrible customer service. 

Anthony Cheng 

on Google

5 years ago

Bought two queen beds from Joe! He was very helpful and was there until 9 pm both times we came in. I appreciated the no pressure sales. 

Roberto Aguilera 

on Google

5 years ago

Update: We purchased this mattress on 11/21/18 with Joe who works their, Joe said they will deliver the mattress after the Thanksgiving holidays which would place deliver on 11/26/18. My wife calls them to confirm delivery date, they said they won’t be able to deliver until December 7/18. My wife gets a call from Mattress1One in Orlando Florida warehouse saying they won’t be able to make delivery on 12/7/18, because their truck broke down, they said they can deliver it the following day Saturday 12/8/18. We called the store ... read more