Mattress Hq

Sharon C. 

on Yellow Pages

9 years ago

We would like to relay our experience with Mike Martin of Mattress HQ. We purchased a mattress at the Home Show in San Antonio on Sept. 18,2015. After we got home we decided to cancel the order. Mr. Martin was not happy but agreed to credit our account. Now almost 2 months later we still have a 5,000.00 balance on a credit card for a mattress we cancelled and never received. Mr. Martin has told us several times he would take care of this matter. We have lost all faith in his word. 

Valerie K. 

on Yellow Pages

10 years ago

I recently went in to acquire a bed and James the sales guy quoted me my monthly payment. I asked for a copy of the agreement, he said I would have to wait for the email because he didn't have it yet. He had me electronically sign what I thought was a receipt for my initial payment and it turned out to be the lease agreement for the bed.... which turned out to be $320+ per month. When I called and told him to cancel the purchase in less than 3 days from its delivery, he refused to cancel. He uses deceptive practices to get p... read more

Ulonda H. 

on Yellow Pages

10 years ago

Mattress 2 go filed bankruptcy in 2012. This guy screws everyone and then moves on to another place and another name.. 

usa4ever 

on Yellow Pages

12 years ago

I had an awful experience at this store! I had the bed a little over a month and the box spring broke. I was given a number for someone and, when I called the gentleman, was told that I was not to have been given his number. I told the salesman at this location that the reason my old bed is getting replaced is because the bed frame didn't run the entire length of the bed and the end of the box spring broke and he said I'll give you a full length bed frame and guess what.....he didn't so the box spring is broken on the new be... read more