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2367 Black Rock Tpke, Fairfield, CT, 06825, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 4:00 p.m. |
I ordered a mattress online and delivery was being constantly pushed back. I went into the Fairfield location and Nick was immediately on to my problem. He cancelled my online order, processed my refund and then ordered me my mattress there an then for a delivery tomorrow. He literally made my Monday morning!
Nicholas was awesome. Made my shopping experience very simple. Highly recommend coming by for a mattress.
Nigel and the Mattress Firm team on black rock Tpke were not only transparent, they made the process easy and enjoyable.
"All is well that ends well" is true of my experience but getting it to ending well is by design extremely daunting with a warranty claim. Most people will give up first if it was not for the super service and sincere sincere desire to solve your problem from the in store personnel . My experience can be rated as a 0 on scale of 1-10 with corporate Mattress Firm. The same experience with the local store personnel can be rated as a 10+. I experienced horrible response and a deliberate run a round from the corporate website sy... read more
Gloria greeted us with such a big smile and joy to see us walking in with our 2 young children. My mom called ahead and spoke to Gloria about what options they have for toddler beds. We immediately decided to go to the store based on all she shared (great price points and many options). We tried so many beds and our kids had so much fun being at the store. We got to 3 final beds to pick from and are very happy with the one we got. We bought 2 full size sleepy foam mattresses - superior comfort, awesome price (even better tha... read more
Mattress Firm Fairfield Black Rock has a 4.9 star rating with 325 reviews.
Mattress Firm Fairfield Black Rock is open now. It will close at 8:00 p.m.
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