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39 Federal Rd, Brookfield, CT, 06804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Eric was fantastic!
I purchased a mattress and platform and was promised a specific delivery date, and to be given a 3-hour time window the night before. That notification never came. After hours, there was no customer service available online or by phone. The next morning, the local store couldn't even determine the order status. The associate had to "email someone" for answers, and I'm still waiting for a follow-up. I was told there is no one I can call and discuss this with - I must wait for the email response from "someone". As a customer, ... read more
Eric was just a pleasure to deal with. Patent. Efficient. Knowledgeable.
Excellent service!!!!
An amazing experience with Eric! He was attentive, professional and extremely knowledgeable. He also had a great sense of humor! Wish everyone in the customer service industry was like him! Go to Mattress Firm. You will be doing yourself a big favor!
Mattress Firm Brookfield has a 4.9 star rating with 390 reviews.
Mattress Firm Brookfield is closed now. It will open tomorrow at 10:00 a.m.
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