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Mattress Direct
- Consumer Goods
- St Peters, MO
About this business
Location details
4290 I-70 North Outer Rd, St Peters, MO, 63376, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Absolute worst experience I’ve ever had. When we bought the mattress the owner was amazing. This has been so far the only good part of the experience. We were informed 4-6 weeks. Then we were told it would be delivered on the 23rd which would be 8 weeks. That date came and went. I try to call them and both numbers I can find for them are unusable, so I had to go up there to check on the current timeframe. Both times the associate was sleeping and I had to wake him. If I don’t get it soon I will go get my money back. DO NOT S... read more
Shopping for a new mattress is one of my least favorite activities, so this will be brief. Patrick, our sales guy, was straight forward and quite knowledgeable. They have a good selection and offered us different packages with discounts included. We're still shopping, and Mattress Direct is still in the running for us.
I had a family member purchase a mattress from their Chesterfield location in January of 2026. For two months after the purchase I heard numerous complaints of no return calls, mattress is still being made, it takes more time before it's shipped, just a lot of talk no action. Don't waste your time with these people, they're scammers. They just steal people's money. Also, the credit card company was contacted and my family members money was returned. This company doesn't even deserve an "F" rating.
This place totally has screwed us over! We purchased what we thought was the top of the line all the bells and whistles split king adjustable bed on March the 8th, with guaranteed delivery within 2 weeks, fast forward a month later, the employee that sold us the bed no longer is employed and everything she ordered for us was wrong! Upgrade and pay more but still guaranteed to be delivered before more husbands surgery! Surgery was April 1, No Bed, No Refunded, no communication with owner! Highly dissatisfied
Frequently asked questions about Mattress Direct
How is Mattress Direct rated?
Mattress Direct has a 4.1 star rating with 128 reviews.
When is Mattress Direct open?
Mattress Direct is closed now. It will open at 10:00 a.m.
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