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Mattress Direct
- Consumer Goods
- St Peters, MO
About this business
The Brand Name Mattress Factory Direct Fitting Room! Order your new mattress direct from the factory and get a mattress that fits! Sleep Specialists on staff to help you save money on sleeping better.
Location details
4290 I-70 North Outer Rd, St Peters, MO, 63376, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
We ordered a mattress 8 weeks ago it was supposed to be here 4 weeks ago nobody will answer their phone or return your calls when we stop by when it was supposed to be here 4 weeks ago they told us it hadn't even been made yet so I didn't know when delivery would be not a good company I would not recommend them
We ordered a mattress 8 weeks ago it was supposed to be here 4 weeks ago nobody will answer their phone or return your calls when we stop by when it was supposed to be here 4 weeks ago they told us it hadn't even been made yet so I didn't know when delivery would be not a good company I would not recommend them
They stole my money ($2,400). Paid for a mattress back in March. 10 weeks goes by and no mattress or communication. They don't answer the phone. I then asked for a refund in person and to cancel the order. The owner Patrick told me he ran the refund but it's been months and I still haven't seen my money credited to my card. I don't know what to do at this point. They have an F rating on the BBB under the Mattress Direct company name. They must have changed the name to Campbell to hide all the bad reviews. This business is sc... read more
Easy experience, got a super comfortable mattress they said was made locally. Was so confused looking online, Kyle helped clarify and got us exactly what we needed.
Brandon was a great sales associate. We are still waiting on our bed - now week 10, when we were told turn around was 2 weeks. Communication is not great, as I always have to call or visit the location for updates. Will adjust review upon corrections or arrival of bed. Did not have this experience with prior bed purchases at a Mattress Direct - extremely let down by this purchase. Edit- we now have cancelled after 14 weeks. One week later and still no refund.
Frequently asked questions about Mattress Direct
How is Mattress Direct rated?
Mattress Direct has a 4.2 star rating with 111 reviews.
When is Mattress Direct open?
Mattress Direct is closed now. It will open at 10:00 a.m.
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