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Matthews Body Shop Inc
- Body Shops
- Durham, NC
About this business
Location details
3401 Holloway St, Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Raving Fan – I couldn't have been more suprised as I read the other reviews for Matthews. I took my Mercedes E320 to Matthews last Friday after a pretty good wreck on 147. Mike the estimator has been a real pleasure to deal with, I only wish my insurance company was a responsive as he has been. He went the extra mile to arrange for a rental car, calling ahead and getting me a better rate than I could have gotten on my own. Professional, responsive and courteous. I highly recommend them.
Nightmare – Working with this shop is a nightmare. I had a Mazda 5 that had a side fender pushed in. They did a great job repairing the cosmetic stuff, but it turned out that the frame needed to be adjusted so that the tires could be properly aligned. They should have done that prior to the car leaving the shop. Some time went by and we went through tires faster than we should, and got new tires at Colony tire. They showed us on the rack where the frame was tweeked and said that they didn't have the equipment to properly ali... read more
HORRIBLE WORK & VERY RUDE CUSTOMER SERVICE – I can't give any stars at all to this shop, but this form requires at least one, so that is the only reason one star is there. I agree with durhamdiva, except I think my experience was even worse!! This has been the worst experience of my life!!! Not only was additional damage done to my car by the shop, the repairs they did do were of very poor quality - you can still feel the roughness in the paint! We told them when we left the car we wanted our old parts back and they said the... read more
Very poor customer service – My vehicle was involved in an accident and needed to be repaired. The wrecker suggested for me to take my vehicle to Matthews Body Shop. Being a strong supporter of Durham businesses, I agreed. First mistake! The vehicle was taken there on the 2nd. The gentleman who works at the front desk stated that he would have my appraisal done by Friday and he should have an answer from the insurance company on Tuesday at the latest. The insurance company called him on the 5th looking for the appraisal, sti... read more
Good Body Work Shop Matthews is a very professional shop. After my car was wrecked I took it to Matthews simply because it was near my house. I was more than pleased with the repairs and the paint job. The job was completed when promised and there were no surprises. I recommend this company highly.
Frequently asked questions about Matthews Body Shop Inc
How is Matthews Body Shop Inc rated?
Matthews Body Shop Inc has a 4.4 star rating with 52 reviews.
When is Matthews Body Shop Inc open?
Matthews Body Shop Inc is closed now. It will open tomorrow at 9:00 a.m.
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