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Mattamy Homes - Ottawa Head Office

2.7

About this business

Location details

50 Hines Rd, Ottawa, ON, K2K 2M5, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.771 reviews
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Riya Jain's profile image
Riya Jain 
on Google
a month ago

We recently visited the design studio. At first, it was a really disappointing experience—Sarah, one of the employees, was very rude and unprofessional, which made us feel uncomfortable. Just when we thought the visit would be a total waste, another employee (I didn’t catch her name) came forward and completely changed the situation. She was warm, patient, and genuinely helpful, which we appreciated a lot. Because of her, we left feeling at least somewhat positive, but the rude behavior at the beginning left a lasting bad im... read more

N Wilson's profile image
N Wilson 
on Google
4 months ago

Great company and staff, we were even invited to Dan Potechin and Katie Doucette wedding this summer. Congrats you too! You’re a special couple that deserves the best!  

Simin Bekhsat's profile image
Simin Bekhsat 
on Google
5 months ago

I bought a home from Mattamy one year ago, and the kitchen cabinets are by far the worst I’ve seen — extremely poorly designed and disorganized. The cabinet widths are inconsistent, and the cabinet above the fridge is much smaller than standard. Both sides underneath the top cabinets are left open, and they refused to fix it. The upper cabinets were supposed to align with the duct above them, just like in other townhomes. I raised this multiple times with the design center and was assured it would be done properly — but it w... read more

Austin Merhi's profile image
Austin Merhi 
on Google
6 months ago

I wish I could give this builder zero stars. I purchased a new home from them a few years ago, and the experience has been a nightmare. I was promised the house would be fully completed and ready to move into by a specific date, but it wasn't. The house had numerous issues, and it took nearly two years for them to address all of them. I had to escalate the situation to the head office multiple times just to get any progress. The materials they used were subpar and cheap, and it was clear that little care went into the constr... read more

John Demers's profile image
John Demers 
on Google
8 months ago

purchased new house in Kanata in mid 2017. With so many defects since, last week's roof leak tops it off. You would not expect a 7 year old roof to have a 10" hole due to rot under the shingles. The underside of the shingles were even rotten. Water has been leaking under the shingles since installation due to poor shingling and flashing installation. Mattamy rep visited and agreed that it has been leaking for many years but Mattamy replied " you are on your own for repairs", for insulation, drywall and painting including per... read more

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Frequently asked questions about Mattamy Homes - Ottawa Head Office

How is Mattamy Homes - Ottawa Head Office rated?

Mattamy Homes - Ottawa Head Office has a 2.7 star rating with 71 reviews. 

When is Mattamy Homes - Ottawa Head Office open?

Mattamy Homes - Ottawa Head Office is closed now. It will open tomorrow at 9:00 a.m. 

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