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Matt Pauley - State Farm Insurance Agent
- Insurance
- Springfield, OH
About this business
Matt Pauley State Farm is here to be a part of your story. We provide answers to your risk management through meetings designed around your individual needs.
Location details
4859 Security Dr, Springfield, OH, 45503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As others have repeatedly shared, this agent/agency will not get back to you. I left multiple messages and sent emails over a request, no response over a span of 2-3 weeks. I reached a person one-time, and the young lady promised she would call me back. To no surprise, no call back. He used to have a guy named Brandon that did all the work, and was fantastic. Without Brandon this place isn’t worth it. We’ve been with him for years and are leaving because he clearly doesn’t care about his customers and providing a good custom... read more
As others have repeatedly shared, this agent/agency will not get back to you. I left multiple messages and sent emails over a request, no response over a span of 2-3 weeks. I reached a person one-time, and the young lady promised she would call me back. To no surprise, no call back. He used to have a guy named Brandon that did all the work, and was fantastic. Without Brandon this place isn’t worth it. We’ve been with him for years and are leaving because he clearly doesn’t care about his customers and providing a good custom... read more
I’ll echo what others have said and that this agent will not get back to you. I left multiple messages and sent emails over a request that likely could’ve been cleared up in a minute. No response. He used to have a guy named Brandon that did all the work. Without Brandon this place isn’t worth it. We’ve been with him for years and are leaving because he clearly doesn’t value us enough to be bothered to respond. Go elsewhere.
This agency has went to the dogs.. POOR customer service.. 4 calls (left 4 messages) since no one will answer the phone. NO reply.. I did however get someone to answer the phone yesterday. The girl said she was new.. The owner was in a meeting.. She would get back to me.. Guess what.. She didn't.. I'm with a NEW agency now..
Ignoring my texts and phone calls for a month. My car was damaged while being towed by State Farm, they won’t pay for the damages and continue to ignore all attempts I make to communicate. Would not recommend, highly dissatisfied, will be switching when available.
Frequently asked questions about Matt Pauley - State Farm Insurance Agent
How is Matt Pauley - State Farm Insurance Agent rated?
Matt Pauley - State Farm Insurance Agent has a 3.1 star rating with 14 reviews.
When is Matt Pauley - State Farm Insurance Agent open?
Matt Pauley - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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