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1202 Medical Center Dr, Wilmington, NC, 28401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My mother suffered for months with an infectious disease. While other doctors were able to treat the issue at hand, Dr. Berthold was the only one who took the time to find the root cause. Before the first meeting, she read the entire chart, and came in with suggestions and a game plan. She saved my mom. Thank you!
Business response:
Thank you for sharing this feedback today! It's important to us that we provide care that you can trust! That's TRUE Care, and what Wilmington Health sets out to deliver to our patients every day.
Would not see again. Following a colonoscopy, He advised my husband stop taking Mesalamine, which is an Anti-inflammatory medication. This was prescribed for Crohn’s disease intestinal blockages. When I explained to the doctor that without this medication, my husband visits the emergency room twice a year for intestinal blockages. He dismissed this and stated the med has the effect of a placebo for Crohn’s disease; That it is only effective For ulcerative colitis, according to clinical studies.. his manner was condescending,... read more
Business response:
We care deeply about our patients and the trust they place in our care teams. We make every effort to provide a remarkable experience, and we always want to hear from patient if we did not meet that standard. If you would like to speak with a team member about your visit, please contact our Novant Health feedback line at 1-888-648-7999. Novant Health Social Response team
Dr. Bowman not only did any excellent job on my son's infected ingrown nail he took plenty of time and effort to totally look over both feet and discuss everything.
Business response:
Thank you for taking the time to share this feedback. We're so glad that we were able to go above and beyond your expectations!
She was very nice and listened to all of my concerns attentively. She also has great bedside manner and distracts you during uncomfortable exams.
If you have test results to get a biopsy from the radiologist don't expect a call from him or an apology. He has no feelings whatsoever.
Business response:
Hi, Debra, Thank you for taking the time to let us know about your recent experience. We value you and your feedback, and we look forward to optimizing your patient experience going forward. Sincerely, Wilmington Health
What can we say other than Dr Sincock is awesome!!! He listens to his patients and their families. He and I knew back in February my husband was having an issue with the wires in his chest with chronic MRSA. No one heard us. After suffering an entire year the wires had to be removed. Continues to be under care if Dr Sincock as he is still on antibiotics and had been since October. Will continue for 3 more months. Dr Sincock explains things so clearly. He cares about his patients. Would highly recommend him to someone in need... read more
Business response:
Hello Debby, Thank you for taking the time to share this feedback. We are so glad we were able to provide you TRUE Care. Thank you for choosing Wilmington Health as your trusted healthcare partner.
Being a diabetic, I been having issues with my feet for a while. I went to him with a bad infection that could have led to total amputation of my big toe. Needless to say he saved my toe. He has my best interests at heart and is caring and gentle. and exceptional. He is personable, professional without making one feel guilty. Dr. Bowman is a credit to Wilmington Health and to his profession. He is awesome. Thank you!- Roberto]
Business response:
Roberto, Thank you for taking the time to share this feedback and for choosing Wilmington Health to serve your healthcare needs!
Went to doctor for 4yrs after my Father Passed away under his care. Realized that after 4 years I had spent a lot of money on Test yet everything I was complaining about still bothers me! Test after test no results. So, I decided to question the doctor one day. Now I have tremors and doctor knows it for 4 yrs that I shake. He said he would not answer my questions while I was upset (shaking). Well, I shake on a daily mad or not and he knows it. I would tell my family to Run if they are still using him actually, I told my moth... read more
Business response:
Hello Mike, We are sorry to hear about your experience. Providing an excellent patient experience is Wilmington Health's number one priority. We will leverage this feedback to optimize the experience. We will also share this with our team to connect with you and to support you. We hope that you will continue to choose Wilmington Health for your healthcare needs, and we value your feedback today. Sincerely, Wilmington Health
Dr Janik is friendly, professional and takes whatever time is necessary to explain the diagnosis and answer my questions. He obviously stays current on all heart related research.
Business response:
Hi, thank you for taking the time to share this feedback. We are so glad we were able to provide you with TRUE Care. Thank you for choosing Wilmington Health as your trusted healthcare partner.
Matt Janik, MD, FACC has a 5 star rating with 84 reviews.
Matt Janik, MD, FACC is closed now. It will open tomorrow at 8:00 a.m.
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