Mathews & Jones

Liz Davies 

on Google

a month ago

I was with this practice for 40 yrs but sadly new staff , they have No humanity and extreemly rude staff. I was recently removed due to the receptionist refusing to cancel the appointments my mother who has dementia had made for me, thinking i was still a child. I explained the issue and cancelled them well in advance of the appointments but she insisted we missed six or more which simply isnt true. I happen to keep a detailed diary and this receptionist refused to let me speak to the practice manager which must be highly un... read more

Jonathan Radmore 

on Google

7 months ago

47 yes old and the best dentist I've ever seen. Talked me through the procedure for emergency treatment and was literally done in a minute and pain free. Also for someone who was petrified of spiders and dentists,I now only have 1 fear. Thankyou Matthew Dental for a stress free and pain free appointment. Thankyou 

Katherine Askill 

on Google

8 months ago

Saw me today through the emergency dentist had me in the same day (rare I know but very thankful) as they managed to sort my tooth pain out. The receptionist was lovely and was great helping me out & the dental team themselves where very professional told me everything he was doing and had my problem sorted in 30 minutes. Thank you much appreciated! 

Liz Davies 

on Google

9 months ago

This used to be a lovely little practice but sadly it has gone down hill the last year, i have recently missed one appointment due to notifications turning themselves off on my phone and lost my place at my dentist! I explained to the practice i have executive dysfunction and memory issues due to having had lyme disease 35 yrs undiagnosed. I suspect they threw me off because untill recently i needed nothing doing to my teeth! Both my partner and i were removed and they claimed we had missed six appointments which just isnt t... read more

Anonymous 

on Google

a year ago

I can't praise Matthews Dental Practice enough. For some unknown reason I developed a real fear of going to the dentist so much so it made me feel sick just driving past any dental surgery. I called the Practice to talk about it and Samantha, the Practice Manager, was amazing. Really understanding and so kind and compassionate, she spoke to me at length and gave me the confidence to attend an appointment. When I got there she was incredibly supporting, she remembered speaking with me and was so reassuring going out of her wa... read more