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Material Flow & Conveyor Systems
- Consumer Services
- Donald, OR
About this business
This company offers the online sales of material handling products and conveyor systems.
Location details
9773, 21150 Butteville Rd NE, 21150 Butteville Rd NE, Donald, OR, 97020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 5:00 p.m. | |
| Tue | 5:00 a.m. to 5:00 p.m. | |
| Wed | 5:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 5:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I HAVE TRIED TO PURCHASED TWICE FROM THIS COMPANY AND NEXT TIME I WILL JUST CUT MY HEAD OFF INSTEAD. THEY NEVER SHIP WHAT IS PURCHASED AND YOU CAN NOT GET IT SORTED OUT. I SPENT HOURS WITH BARBARA WHO IS NOTHING BUT A CON. SHE ADMITS THAT THE PART NUMBER OF WHAT I ORDERED THE FIRST TIME IS THE SAME AS THE SECOND BUT SAID I ORDERED THE WRONG SHELVING. THEY SENT THE WOOD AND I DID NOT WANT THAT BUT PAID THE FREIGHT FOR IT. I HAVE PARTS TO SHELVING I CAN NOT USE AND I WAS TOLD MY ORDER WAS CONFIRMED SO WE ARE STUCK WITH IT. I W... read more
This place sells junk and has awful customer service! Do not buy from them! I ordered 4 horizontal lumber carts. After assembling the first cart I realized they had a big design flaw and are very unstable. After notifying the company of the issue the customer service person told me "the manufacturer says the carts will have some play due to the design" and there would be a 25% restocking fee and I would have to pay shipping to send them back. The carts are supposed to be able to handle 2,000 lbs but I wouldn't put half that ... read more
Would give a 0 star review if it was an option. Bought a jib from this company. The website says that reinforced concrete pad would be necessary for installation. The company was very persistent that we pay full price and shipping cost before they would ship. The jib arrived and the manual stated that you had to lay a 5' x 5' x 30" slab with rebar and j-bolts for proper mounting! We contacting the salesperson and he said he thinks our 6" slab is good enough but gave us the contact information for the technical department. Te... read more
Never buy ANYTHING from this company. They do not stand by their products. The machinery comes with no warranty, manual and they will not even tell you where the machines are manufactured. They do not have any repair agents in the USA so you can't even get the products fixed. I bought a 2k pallet jack and it broke in 3 months!
This company is a complete RIP OFF! I purchased 2 sets of truck ramp wheel risers that were too tall so I purchased 2 smaller sets from them and returned the original sets. I NEVER used the original sets!! The original 2 set cost me $2,730.68 (and I paid for my own trucking). When I returned them, they charged me a 25% ($682.67) restocking fee AND a $300 "refurbishing fee". I have been in business for 22 years and I have never run across such a shady return practice in my life! I give them ZERO stars!!
Worst service and false advertising. I placed an order for a product. 4 days after they are calling to say they need an additional $80 for shipping for $130 item. I had a slightly cheaper site to go with if i would have known at check out. I said ok to shipping cause i already lost 4 days, they mention it will be expedited, 4 days later item still not shipped. At that point i asked to cancel so the girl there told me i will have to pay 25% restocking. When i told them i will chargeback suddenly they were able to cancel. No a... read more
Business response:
This time line is not correct. It was the day after the order was placed that a shipping rate was emailed to the customer. His order was placed on October 24th, 2017 and he was emailed Wednesday, October 25th. It is specifically stated on our website you will be contacted with a freight rate as soon as it is available. The order got processed as soon as possible after he approved the freight rate. The order was loaded on a truck on Monday, October 30th to ship. It took 3 business days to process the order and ship. When he c... read more
I placed an order for minitree racks with Material Flow in early June, 2016. The rep that I placed the order through was out of the office so, I contacted the company to see if someone else could confirm the order on his behalf. I received a response from a different rep confirming that terms had been established and that our order would be placed that day. The customer service rep that I initially sent the request to also confirmed receipt of PO when he was back in the office. So, that is TWO confirmations that my order was... read more
Business response:
The customer placed this order and did not have an account with us. We always offer the option if they are in a hurry and cannot wait for us to go through the proper process of credit approval then they can pay with a credit card. It is correct we did process her order the day she was told it would be processed. At the time Steve quoted her back in May the lead time was 5 to 7 days. During our summer months some of our manufacturers have longer lead times due to busier times. I could not find any record of her initial reques... read more
Provided the equipment needed in an efficient manner. Thanks!
Material Handling Equipment One stop shop for material handling equipment.
Frequently asked questions about Material Flow & Conveyor Systems
How is Material Flow & Conveyor Systems rated?
Material Flow & Conveyor Systems has a 2.9 star rating with 29 reviews.
When is Material Flow & Conveyor Systems open?
Material Flow & Conveyor Systems is closed now. It will open tomorrow at 5:00 a.m.
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