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Masters Touch Refinish LLC

4.7

About this business

Location details

1384 W 83rd St, Cleveland, OH, 44102, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.754 reviews
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Jennifer Siegrist's profile image
Jennifer Siegrist 
on Google
2 weeks ago

I paid on a Monday to have my tub and shower resurfaced on Friday. I received a text message on Friday that the paint wasn’t delivered and they would get back to me Monday when the paint was delivered. Come Monday no call I text the number that text me, the first was delivered all messages after that didn’t No communication just ghosted me. I called the number on the website multiple times got one text “sorry I missed your call how can I help” no response back after that. I disputed the charge so I’m hopeful it won’t have to... read more

kevin otto's profile image
kevin otto 
on Google
2 weeks ago

Overall unimpressed. The technician who came was very nice. The issue is the work. Prior to starting I mentioned that the main thing I was concerned about was overspray of the coating. He ensured me there would not be any. Upon completion and further examination after the tech already had left I observed overspray EVERYWHERE. And I mean everywhere. I had to spend hours going around with solvent trying to scrub and get rid of as much of this as possible. The pictures do not even do it justice how much there was. It was even o... read more

Jesse B's profile image
Jesse B 
on Google
9 months ago

Was debating whether to give this company a go based of their reviews but my Tub turned out great never caught his name but the technician sent out to me did a great job, hats off to him. 

K A's profile image
K A 
on Google
11 months ago

This has been the worst experience that we’ve ever had with any contractor. It comes down to communication. The first day (8/13), Eliezer came out (was late) and worked on the downstairs bathroom. There was dust everywhere however just let that go. He was able to finish it up however it had some drippings (still does) on the ledge which he promised to come and clean up. Day 2, texted and said he wouldn’t be coming and would come the next day. Day 3 (8/15) showed up late, worked a bit on the upstairs to remove the paint on th... read more

Kristy Paduch's profile image
Kristy Paduch 
on Google
11 months ago

Our experience with Master’s Touch has been nothing short of frustrating. No one came out as scheduled for the initial appointment. I had to give them a call and text and finally received a call back that their tech ran late on the previous job and someone would be able to come out hours later. When they came later that afternoon they did not cover the surrounding area to the tub and sprayed our bathroom shelf, sink, faucet, tile floors and brand new LVP that we had installed in the hallway just days earlier. Within days the... read more

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Frequently asked questions about Masters Touch Refinish LLC

How is Masters Touch Refinish LLC rated?

Masters Touch Refinish LLC has a 4.7 star rating with 54 reviews. 

When is Masters Touch Refinish LLC open?

Masters Touch Refinish LLC is open now. It will close at 8:00 p.m.  

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