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MasterCraft Boat Company
- Boat Dealers
- Vonore, TN
About this business
Location details
100 Cherokee Cove Dr, Vonore, TN, 37885, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
I hate to leave this review because I have always loved Mastercraft boats but unfortunately they have brought me to this. I have been trying to get someone on the phone from Mastercraft for over 3 months now, all you can do is leave messages. I have an issue with my VIN number and no one EVER calls you back. It is the absolute worst customer service I have ever gotten, I can’t believe they put out the best boat but the back end service is this bad, so disappointing.
As the tides of the marine industry shift, we are witnessing a dynamic change in the hierarchy of marine manufacturers, where innovation, customer-centric values, and quality craftsmanship are rising to the forefront, redefining what it means to lead the market. Mastercraft was once very successful with this, unfortunately Times have changed, Kodak was once the worlds best camera. Blackberry once the most popular cell phone, MasterCraft is not the same brand we stood firmly behind for all those years. From endless quality is... read more
Absolute terrible experience with the hydraulic brakes on On a brand new Mastercraft trailer, terrible technology
2023 XStar S is my 4th Mastercraft boat. Boat has been in dealer shop 3 times with non starting issues, cutting off leaving me stranded on the water. Twice dealer problem is fixed. Boat back in the shop today after multiple engine warning codes. Tried to contact the Mastercraft factory.....no response from them. Based on previous attempts with the factory they don't care about customers with engine problems. If a lemon law was an option, I would return the boat. Tom in Tennessee
Frequently asked questions about MasterCraft Boat Company
How is MasterCraft Boat Company rated?
MasterCraft Boat Company has a 3.9 star rating with 55 reviews.
When is MasterCraft Boat Company open?
MasterCraft Boat Company is closed now. It will open tomorrow at 9:00 a.m.
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