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Master Spa Parts Online
- Home Services
- Farmingdale, NY
About this business
Location details
1282 Broadhollow Rd, Farmingdale, NY, 11735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Grade C quality. Purchased new twilight series in 2020. As of 8/ 2024 1)the hot tub controls have failed $ 600 to replace 2) the heating element failed heating the tub to 108 degrees. 3) the $ 700 cover and ALL of the hot tub pillows and filter covers $300, have deteriorated to the point that they are nt usable. 4) today I noticed the caulking around the jet controls have started to seperate and are floating in the spa. 5) the side panel of the tub is used to drain the spa when you change the water. The cover of the spa is s... read more
Quote from master spas website, "Master Spas is committed to providing our customers with legendary support". The incorrect wiring diagram they provided has caused the motor to blow and they refuse to replace. Their customer support has to be some of the WORST I have ever received. the wiring schematic that comes directly on cover of the motherboard is 100% wrong. When calling in, they said that I was wrong and I also shouldn't be following the wiring diagram. I should be looking elsewhere at a completely different diagram. ... read more
They were able to get my parts in a quick manner, I talked to Miranda on the phone and got efficient service
Just got a new cover for my spa. Have been dealing with them for my pools & spas for over 20 years. A great family owned company with reliable service techs & reasonable prices, which is hard to find these days. Nothing but praise!
BUYER BE AWARE. By far the worst company I have ever delt with. DO NOT BUY from them. They will argue with you if you have to return anything. They send parts that are not accurate. VERY rude to deal with.
Frequently asked questions about Master Spa Parts Online
How is Master Spa Parts Online rated?
Master Spa Parts Online has a 3 star rating with 8 reviews.
When is Master Spa Parts Online open?
Master Spa Parts Online is closed now. It will open tomorrow at 9:00 a.m.
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