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Master Hitch Inc
- Automotive
- Palatine, IL
About this business
Location details
326 N Northwest Hwy, Palatine, IL, 60067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 7:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Very knowledgeable staff. They helped me get the proper parts for a tow behind vehicle and they installed them promptly. I have additional parts for them to install. Pricing was perfect.
Multiple hitches from these guys. If you want your hitch done right go to Master Hitch!!!
I needed a last-minute bike hitch install and Master Hitch, Inc. totally came through. They had exactly the right parts in stock and got the job done in about an hour. The staff was so kind, patient, and genuinely helpful. They clearly know their stuff, explained everything, and made what could’ve been a stressful situation completely hassle-free. Highly recommend these folks for any hitch work — I’ll be going back if I ever need anything else!
It’s been a couple years since I’ve been back at this place. The workmanship is always top-notch, but I’ll have to say that the customer Service is above and beyond any experience I’ve had dealing with shops like this. I am new to The camper life and Ryan And his team were upfront and honest with me about the equipment I have and what I needed for a safe trip out west. Ryan even went on a test drive with me to help me understand The difference between my old hitch and new hitch as well as my new breaking controls for my camp... read more
The customer service is good, so I rate that a five, but the bike rack they sold me is terrible! I complained about it multiple times, and with every use there's something else annoying about it. Yesterday, my bike either got or almost got damaged trying to adjust everything to get the bike to fit properly on it. Will have someone at a bike shop examine the spokes. If you have a girl's bike, you'll have problems. I wrote a one star review through the manufacturer's website, but have not seen it published yet.
Frequently asked questions about Master Hitch Inc
How is Master Hitch Inc rated?
Master Hitch Inc has a 4.9 star rating with 281 reviews.
When is Master Hitch Inc open?
Master Hitch Inc is closed now. It will open at 8:00 a.m.
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