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Masten Pools Inc
- Contractors
- Milford, DE
About this business
Location details
Milford, DE, Milford, DE, 19963, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They're not good at finishing it. Hard to get a response from them; Slow process and they never finish on schedule; Issues with the quality of the swimming pool and concrete deck; The lawns in the yard were damaged. I would not recommend this company.
Only went with them after our pool service merged with them in 2020. Opening left me wondering if our pool was ok. Had some challenges all season. Closing again had me worried. Getting ready to reopen with another service. The water is super disgusting. First time in years it has been this gross. Everyone I know that used Masten after the merge had similar if not much worse experience than we had. I can't say I have ever seen such consistent bad experiences with one company. Avoid at all costs.
Only went with them after our pool service merged with them in 2020. Opening left me wondering if our pool was ok. Had some challenges all season. Closing again had me worried. Getting ready to reopen with another service. The water is super disgusting. First time in years it has been this gross. Everyone I know that used Masten after the merge had similar if not much worse experience than we had. I can't say I have ever seen such consistent bad experiences with one company. Avoid at all costs.
RUN AWAY FROM THIS COMPANY THEY DO NOT KEEP THEIR WORD OR BACK UP THEIR WORKMANSHIP. WE HAD POOL INSTALLED BY THIS COMPANY IN APRIL 2020. THEY FAILED TO INSTALL THE CONCRETE DECK PROPERLY. THE SLOPE OF THE CONCRETE CAUSED RAIN WATER RUNOFF TOWARD OUR HOME. THE OWNER ASSURED US IN WRITING HE WOULD RESOLVE ANY ISSUES RESULTING FROM THIS FAULTY INSTALLATION. NOW IT IS 4 MONTHS AFTER INSTALLATION AND WE HAVE EROSION OF DIRT FROM UNDER CONCRETE THAT WAS INSTALLED BY MASTEN POOLS. OWNER SAID NO DISCUSSION INDICATED IF I WANT IT FI... read more
Frequently asked questions about Masten Pools Inc
How is Masten Pools Inc rated?
Masten Pools Inc has a 1 star rating with 4 reviews.
When is Masten Pools Inc open?
Masten Pools Inc is open now. It will close at 6:00 p.m.
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