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Masses American Bistro
- Restaurants
- Chicopee, MA
About this business
Masse's Ocean Bar & Grille features an ever-growing assortment of appetizers, mixed drinks, delectable entrees, liquor, and specialty drinks and beer, with 20 bottled brands and 6 on tap. We curate the best beers throughout the country and locally brewed favorites. Our 25 years of experience guarantees we'll indulge your pallet with the finest selection of food and drink.
Location details
1329 Memorial Dr, Chicopee, MA, 01020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 9:00 p.m. | |
| Sat | 11:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I usually love their food. however this past Friday the entire $65 meal was gross. The stuffed mushrooms had the most dry stuffing and the cheese hardly melted. we told the waitress. A sorry was all we got. The risotto with bacon had zero flavor and tue blackened fish no flavor. We were offered nothing for the disgusting appetizer. We even showed her how extremely dry the inside was. We still had to pay for it. I'm super disappointed!
Business response:
Hey Deanna, We are so sorry your experience was less than stellar. We are very disappointed to hear your server did not bring your complaint to a managers attention. We would have absolutely had taken the appetizer off of the bill. The next time you dine with us we will give you a discount and make it right. We stand by our food and service and are sorry that it didn’t meet your expectations or the expectations we strive for. -Management
RecommendedWe had takeout last night from Masses, baked stuffed lobster and coleslaw and fries on the side. We also had some of their clam chowder. Everything was absolutely delicious!!
1st time there and it was awesome! Great food great service great friendly
Always been a fan, food never disappoints.
Kate was a great waitress, our drinks were perfect, food great, except the lobster bisque, taste was fine just not blended enough. swirls of butter on top
We ate outdoors safely under a tent, although dining was also available indoors. Thank you Masse’s for restructuring your parking lot to allow for outdoor seating for those of us still uncomfortable with the idea of indoor dining.
Business response:
Thank you so much for the review! we are happy to serve you!
the food was great the hostess was very pleasant and our waitress was very attentive and nice
We love Masses’s and can’t wait until we can return! Great food, atmosphere and people. For now we are enjoying the Scottish Salmon and Oysters from the store. Thank you Mases!
Our food we picked up last night was fantastic as always. We appreciated how easy the curb side process was and how friendly the staff were. We definitely will go back.
Frequently asked questions about Masses American Bistro
How is Masses American Bistro rated?
Masses American Bistro has a 4.2 star rating with 1,034 reviews.
When is Masses American Bistro open?
Masses American Bistro is closed now. It will open tomorrow at 11:00 a.m.
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