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Massage Therapy

4.5

About this business

Location details

395 W Northwest Hwy, Palatine, IL, 60067, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
4.5306 reviews
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Pamela Haslinger's profile image
Pamela Haslinger 
2 days ago

DO NOT GET A MASSAGE AT THIS LOCATION! See all the BAD REVIEWS. I should have read the reviews before going to this location. I have gotten massages from many places but this has to be the WORSE PLACE. The room was very smelly. You can also tell the sheets have not been changed. The paper on the massage chair where you rest your head was sticky and worse of all THE MOST RUDE CUSTOMER SERVICE. It was my first time at Elements in Palatine. When I called for an appointment, I told them that I have a gift card from Elements that... read more

Sara B's profile image
Sara B 
a week ago

While I was previously a loyal and satisfied client for many years, the change in ownership has resulted in a noticeable decline in professionalism and ethical business practices. What is most concerning is the explanation I received via text, which was the only method of communication offered. I was told I failed to show for the appointment and that I did not provide updated contact information. This is inaccurate. My phone number has remained the same for over twenty years and is clearly listed in my account. Additionally,... read more

Stephen Niewiadomski's profile image
Stephen Niewiadomski 
a month ago
Jack Buxbaum's profile image
Jack Buxbaum 
a month ago
Charlene Handler's profile image
Charlene Handler 
a month ago

My Husband and I have been clients of Elements in Palatine for over 10 years. The studio was sold in the summer and has gone to crap ever since. All the good therapists quit, and they fired the front desk staff and hired all new. Unfortunately, the new staff have no clue because they were never trained. It used to be that if our schedule changed someone would call. Now they just cancel your appointment without notice. We have even shown up to our appointment to have them tell us we are with a different therapist than we sche... read more

Frequently asked questions about Massage Therapy

How is Massage Therapy rated?

Massage Therapy has a 4.5 star rating with 306 reviews. 

When is Massage Therapy open?

Massage Therapy is closed now. It will open at 9:00 a.m. 

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