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1020 Wilshire Blvd, Santa Monica, CA, 90401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:15 p.m. | |
| Tue | 9:00 a.m. to 9:15 p.m. | |
| Wed | 9:00 a.m. to 9:15 p.m. | |
| Thu | 9:00 a.m. to 9:15 p.m. | |
| Fri | 9:00 a.m. to 9:15 p.m. | |
| Sat | 9:00 a.m. to 9:15 p.m. | |
| Sun | 9:00 a.m. to 9:15 p.m. |
Lina is a breathtaking beauty and the sweetest soul whose caring touch creates pure magic. A friend kept telling me how wonderful she is and shared her Telegram @NaraRose01. I asked about a one-hour deep tissue FSNURU session. Lina explained that she works strictly by appointment and doesn’t accept walk-ins. She personally guided me through the booking process, and once my payment was confirmed, I received my private approval code along with clear instructions. When I arrived, I immediately understood why the approval code i... read more
Amber, the front desk greeter, gave me a very hard time because I was 3 minutes late. Three minutes! Looking at other Google reviews, Amber has a history of hostility. I was honestly shocked by how she handled the situation. She came across with a lot of attitude, was disrespectful, and instead of de-escalating things, she doubled down. The massage therapist was good and helped make up for the experience, but having to deal with such a confrontational front desk manager before a massage completely defeated the purpose of goi... read more
I booked an appointment and received a call back stating the therapist has added a 30.00 fee for the massage. I booked a 60 min. 2nd time at this establishment. I was told the 90 min massage I previously had he wanted a 50.00 tip but I had given him a 30.00 tip. I honestly had not thought about it I was so tired and my knee was kicking my butt. I was told he is now adding the fee and she told me some therapist can do this. This sounded odd to me. I literally never been forced to leave a tip before service. I am in social ser... read more
I paid $68 for a massage. At checkout, I was asked about a tip. When I said yes and asked how much, the staff member changed her facial expression and attitude and repeated twice that the minimum tip was “at least $30.” That’s nearly 50% of the service price. A tip should be optional and based on service — not pressured or demanded. This behavior was rude and uncomfortable and completely ruined the experience. No goodbye, no courtesy — just pressure. I won’t be coming back!
I've seen many reviews mentioning bad experiences with Amber, and unfortunately mine wasn't any different. My phone call with her was extremely unpleasant, she came across as very rude, even raising her voice and saying I was being rude. When I asked to speak with a manager, she said she was the manager. Based on this experience, I won't be returning.
Massage Place has a 4 star rating with 84 reviews.
Massage Place is closed now. It will open at 9:00 a.m.
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