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Massage Envy - Uptown

4.3

About this business

Location details

5300 Tchoupitoulas St, New Orleans, LA, 70115, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.3315 reviews
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Lynn M.'s profile image
Lynn M. 
7 months ago

This location uptown in New Orleans deserves 0 stars as far as management is concerned. Ashley who is the manager at this location cancelled my membership without notification which I have lost $1600.00 in services due to a disagreement. I asked to see their policy on an issue and she refused to show me. Ashley called me petty over the phone and asked where do I work. When I approached her on 2/14/2025, I asked her if she was the person who called me petty and she BOLDLY stated yes and that I deserved every word she said. ... read more

Natasha's profile image
Natasha 
4 years ago

First I'd like to say the therapists are great. Management is the reason I'm giving 1 star. This is not my first time having crappy front desk service but, it is the time. I am canceling with this location. This last time, I had a 0900 stretch scheduled. I have a tight schedule in the mornings before work myself. I was there at 0850, 0855 they were still closed. 0908 still no one. I left and then called and told them what happened. The manger/ "owner" argued with me and said there was no reason I couldn't have gotten my full... read more

Frequently asked questions about Massage Envy - Uptown

How is Massage Envy - Uptown rated?

Massage Envy - Uptown has a 4.3 star rating with 315 reviews. 

When is Massage Envy - Uptown open?

Massage Envy - Uptown is closed now. It will open at 9:00 a.m. 

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