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Massage Envy - Mayfaire Town Center
- Medical Spas
- Wilmington, NC
About this business
Massage Envy provides massage, skin care and total body stretch services which are an integral part of total body wellness and a healthy lifestyle. Keep your body working with Massage Envy. Schedule an appointment today!
Location details
6863 Main St, Wilmington, NC, 28405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Came in for a 60 min massage with Rhonda and it is hands down the worst massage I have ever gotten. Literally my 6 year old does better. I never get to do things for myself since I have an 8 month old and 6 y/o and was looking forward to this. They didn't have any calming music playing so the whole time I heard Rhonda's stomach grumbling super loud. It felt like the focus was to just rub lotion on my body and shake my body around. She didn't even massage any of my muscles whatsoever. Also, she didn't even use the full 50 min... read more
RecommendedMy massage with Holly was just what I needed. She melted away all my stress. I was able to relax and she really focused on my trouble areas. Very therapeutic and relaxing.
Business response:
Thanks for your high star rating for Massage Envy - Mayfaire Town Center, Sara!
We planned a special birthday dinner for my sister and the plan was to have her get a massage while we set things up. She was so looking forward to going. The appointment was set 2 weeks in advance. She went to check in and showed them her confirmation email. Only to have them tell her that something must have went wrong because they didn’t have her scheduled. She has the copy of the appointment confirmation to show them but all they said was “sorry” and did absolutely nothing. Didn’t offer any compensation for her time and ... read more
The atmosphere is very comfortable and relaxing. Clean and massage table comfortable. Booking an appointment online was an issue but my massage therapist made it all better by calming my anxiety with aromatherapy and great technique. Courtney confirmed my pressure preference and was very professional.
Brandon was awesome! He made me fee comfortable and relaxed.
Great service and very relaxing. I highly recommend Brian, listens to what you need and adjusts the massage accordingly.
Worst customer service. I had a 6 month paid membership. When I called to schedule my last 1.5 hours the lady told me that my membership expired that same day. I asked if I could be seen that day, she said no and hung up. Then I was charged after I had canceled. It took multiple calls with no call backs and me having to go to the place twice to get it resolved.
The next time someone comes up with their mother's death certificate requesting a reschedule without penalty, I would. Heck even the airlines do. The front desk staff seem to think they are hot stuff, and love talking over people and too them as if they are dogs. Every experience before and after the massage created overwhelming stress that nullified what the experience was supposed to bring. Thank you!
Frequently asked questions about Massage Envy - Mayfaire Town Center
How is Massage Envy - Mayfaire Town Center rated?
Massage Envy - Mayfaire Town Center has a 4.7 star rating with 1,020 reviews.
When is Massage Envy - Mayfaire Town Center open?
Massage Envy - Mayfaire Town Center is closed now. It will open at 9:00 a.m.
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