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Massage Envy - Christiana
- Medical Spas
- Christiana, DE
About this business
Location details
3148 Fashion Center Blvd, Christiana, DE, 19702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
The massage therapists and front desk people who answer the phones have always been kind in my experience. My issue is with higher-level management and how customer concerns are handled. I made every effort to pause my membership due to a medical situation and even provided supporting medical documentation. Instead of receiving assistance or understanding, I was met with dismissive and rude behavior. At one point, I was told they were "too busy" to help me with my situation. What was most disappointing was the lack of empath... read more
I cannnot say enough good things about this location!! My massage therapist Kaelen wes phenomenal and hit every problem area I had. I will definitely be back
Just an honest warning to all, do not give this franchise a second of your time or a dollar of your money. I could go in to the whole ordeal here but all that will do is get the owner Mindy to get on here and reply to me just like she has to anyone else that has had an issue. Just read all the recent reviews and look at her unprofessional responses and that should be enough. She is actually far worse on the phone. My experience proved they were accurate.
This is by far the worst location. I’ve been a member at Massage Envy for over 10 years, and I’m seriously considering canceling my membership after what’s happened, twice now. About a month ago, I showed up for a scheduled massage, got settled in, and five minutes into the session the therapist had to stop because he felt ill and needed to go home. I understood, it happens but it was still frustrating to drive there, get undressed, and only get five minutes, especially when no replacement was offered. Then today was even wo... read more
Hours posted are wrong and no one answers the phone. Lost a customer
Frequently asked questions about Massage Envy - Christiana
How is Massage Envy - Christiana rated?
Massage Envy - Christiana has a 4.4 star rating with 545 reviews.
When is Massage Envy - Christiana open?
Massage Envy - Christiana is open now. It will close at 10:00 p.m.
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