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Massage Envy - Christiana
- Medical Spas
- Christiana, DE
About this business
Location details
3148 Fashion Center Blvd, Christiana, DE, 19702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
This is by far the worst location. I’ve been a member at Massage Envy for over 10 years, and I’m seriously considering canceling my membership after what’s happened, twice now. About a month ago, I showed up for a scheduled massage, got settled in, and five minutes into the session the therapist had to stop because he felt ill and needed to go home. I understood, it happens but it was still frustrating to drive there, get undressed, and only get five minutes, especially when no replacement was offered. Then today was even wo... read more
Hours posted are wrong and no one answers the phone. Lost a customer
Be carefully, Mindy the “owner” who will only give you her first name does not take inclement weather into consideration of cancellation. Extremely rude when trying to reschedule as the snow changes over 4 hours earlier than expected for today’s for 18-24” of snow expected. Completely unprofessional conversation and have already contacted Massage Envy Corporate for this unprofessional first encounter. She owns Dover, Concord, and Christiana.
Like many others have already stated — STOP! DON’T PATRONIZE THIS LOCATION! This owner and managers at this location are quick to take your money, but lack basic professionalism and customer service. Communication is poor, and administration does not know how to properly address or resolve concerns. There is a clear disconnect between collecting payments and providing quality service.
Member price for 60 minute massage is $75 and yet the rude lady in the front tried to make you pay tip for non member price of $145 for one of the worst massages I ever gotten. I checked my statement and they charged me twice on two different dates. Stay away
Frequently asked questions about Massage Envy - Christiana
How is Massage Envy - Christiana rated?
Massage Envy - Christiana has a 4.4 star rating with 542 reviews.
When is Massage Envy - Christiana open?
Massage Envy - Christiana is closed now. It will open tomorrow at 9:00 a.m.
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