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Massage Envy

4.7

About this business

Location details

4450 Eastgate Blvd #245, Cincinnati, OH 45245, Cincinnati, OH, 45245, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.7450 reviews
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Emily Casagrande's profile image
Emily Casagrande 
2 weeks ago

I have a membership at the Eastgate location. While I enjoy the massages, I am very frustrated with the professionalism and support of the company. Per the membership contract, you are allowed to transfer a package every 6 months to a person of your choice. I recently scheduled a massage for my husband, and unfortunately, on the day it was scheduled, our grandmother passed away. Cancelling a massage was not even a thought. I called to reschedule his appointment (for his birthday) and explained the situation. They informed me... read more

Jesse Ward's profile image
Jesse Ward 
a month ago
jennifer earley's profile image
jennifer earley 
a month ago

I had the pleasure of speaking with Bree on the phone in order to get my aunt a gift card for Christmas. Bree was very knowledgeable and helpful in accomplishing this task. It was slightly difficult as I am in Minnesota and I wanted to make sure to get all the promotions included as well as have the gift card waiting at the location for when my aunt is able to book an appointment. Bri was extremely helpful making this all come together and I highly recommend her for her customer service skills. Thank you! 

Paige Houlihan's profile image
Paige Houlihan 
2 months ago

The massage from Jim was fantastic! He listened to what I wanted and checked in with me throughout. Would talk when I talked and would let me chill when I didn’t talk so much. He’s great!! I did not like the pressure put on me to subscribe for a membership. I clearly said no and the sales associate guilted me. I still said no but it was not a great experience. 

Teresa Roser's profile image
Teresa Roser 
3 months ago

Frequently asked questions about Massage Envy

How is Massage Envy rated?

Massage Envy has a 4.7 star rating with 450 reviews. 

When is Massage Envy open?

Massage Envy is closed now. It will open tomorrow at 8:00 a.m. 

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