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Massage Envy
- Medical Spas
- Cincinnati, OH
About this business
Location details
4450 Eastgate Blvd #245, Cincinnati, OH 45245, Cincinnati, OH, 45245, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I have a membership at the Eastgate location. While I enjoy the massages, I am very frustrated with the professionalism and support of the company. Per the membership contract, you are allowed to transfer a package every 6 months to a person of your choice. I recently scheduled a massage for my husband, and unfortunately, on the day it was scheduled, our grandmother passed away. Cancelling a massage was not even a thought. I called to reschedule his appointment (for his birthday) and explained the situation. They informed me... read more
I had the pleasure of speaking with Bree on the phone in order to get my aunt a gift card for Christmas. Bree was very knowledgeable and helpful in accomplishing this task. It was slightly difficult as I am in Minnesota and I wanted to make sure to get all the promotions included as well as have the gift card waiting at the location for when my aunt is able to book an appointment. Bri was extremely helpful making this all come together and I highly recommend her for her customer service skills. Thank you!
The massage from Jim was fantastic! He listened to what I wanted and checked in with me throughout. Would talk when I talked and would let me chill when I didn’t talk so much. He’s great!! I did not like the pressure put on me to subscribe for a membership. I clearly said no and the sales associate guilted me. I still said no but it was not a great experience.
Frequently asked questions about Massage Envy
How is Massage Envy rated?
Massage Envy has a 4.7 star rating with 450 reviews.
When is Massage Envy open?
Massage Envy is closed now. It will open tomorrow at 8:00 a.m.
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