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Massage Envy
- Medical Spas
- Geneva, IL
About this business
Massage Envy provides massage, skin care and total body stretch services which are an integral part of total body wellness. Keep your body working, schedule an appointment today! Each location is an independently owned and operated franchise.
Location details
116 Commons Dr, Geneva, IL 60134, Geneva, IL, 60134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
Got diagnosed with stage 3 breast cancer and underwent a year and a half of chemotherapy, surgery, and radiation. During that time I had called to place my account on hold so I would stop being charged since I wasn’t going to be able to make it in for a while. Needless to say I kept being told the manager would call me and they never did. Tried multiple times and was ignored. Finally gave up and now I have way too much built up to use in a reasonable amount of time. You can’t cancel because you will lose everything. Placing ... read more
The front desk staff were friendly and the place was clean and inviting. I was able to use the credits my mom had transferred to me without issue. I had Kevin for my massage. I specifically said I need a strong focus on everything from my lower back down. Of my 90-minute massage, I would say maybe 25 minutes was spent on those areas in total while he spent the remainder on my upper body, mainly my upper back. It felt great, but did not work out the areas I truly needed and asked for. I am unlikely to return to this location.
Unfortunately I was not pleased with my prenatal massage from Donna. There was nothing therapeutic, nor relaxing about the experience. I’ve had prenatal massages elsewhere in the past so I’m aware of what’s allowed during this kind of massage. She told me she couldn’t apply deep pressure to my legs which I understood given that I was pregnant. However, she spent less than 2 minutes on each leg AND foot combined. After expressing that my calves get tight, she still glossed over it. I also mentioned that my hips/ low back goin... read more
Unfortunately, I had a similar experience as other clients in the reviews in that this location scams customers. Please be very careful as they will not apply credits and instead will charge the credit card. When I asked to be refunded and use the credits I PURCHASED, they did not respond to my emails/calls. It is incredibly disappointing and I am still appalled that they can take advantage of customers in this way :(
Massage Envy Geneva is an ENETHICAL, SCAMMING BUSINESS. Under no circumstances should you get a monthly membership. Been a long time member and cancelled. Had nearly $1,000 of unused massage credits and both manager and franchisee refused to refund or allow me to use the massage credits. Contacted Massage Envy corporate and they did nothing to assist in the matter. Didn’t even get a return call or email from corporate after contacting them several times. There are no consequences from corporate which means they condone and s... read more
Frequently asked questions about Massage Envy
How is Massage Envy rated?
Massage Envy has a 4.7 star rating with 644 reviews.
When is Massage Envy open?
Massage Envy is open now. It will close at 9:00 p.m.
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