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Massage Envy
- Medical Spas
- Wheeling, IL
About this business
Massage Envy provides massage, skin care and total body stretch services which are an integral part of total body wellness and a healthy lifestyle. Keep your body working with Massage Envy. Schedule an appointment today!
Location details
701 N Milwaukee Ave, Wheeling, IL, 60090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I went in today for a prenatal massage and clearly stated during check-in that I wanted a full body massage. The front desk specifically asked if I was comfortable having my chest, head, scalp, and glutes massaged—I confirmed yes. Unfortunately, the massage was extremely disappointing and did not match what was discussed. My back was massaged for about 30 minutes, my arms for less than 5 minutes, and my legs for less than 10 minutes total. My hands, feet, head, face, neck, and shoulders were completely ignored. My appointmen... read more
the girl at the reception gave me wrong information about the payment! i had a gift card and a coupon for $20, she refused to use the coupon
My session started at 1:10 and ended at 1:51. And the service was just ok. I’ve tried many other massage envy locations, but this one deals needs some management. I do not recommend this location as they do not provide you with the value of your service completely.
Tammera was great! 90 minute relaxing massage and I felt so much better after.
I submitted a formal complaint on the company website which said I would be contacted within 48 hours to address any issues. It has been 5 days and I have not heard from anyone. Here are my issues: 1) The person at the front desk reviewed my health questionnaire verbally in the public lobby for other people to hear. This is a violation of patient privacy laws. I asked to fill out the questions on the company iPad discreetly and was brushed off by saying it would "just take a second." 2) The esthetician that provided care for... read more
Frequently asked questions about Massage Envy
How is Massage Envy rated?
Massage Envy has a 3.6 star rating with 90 reviews.
When is Massage Envy open?
Massage Envy is closed now. It will open tomorrow at 9:00 a.m.
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