This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
5457 Twin Knolls Rd suite 300-n-24, Columbia, MD, 21045, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 6:00 p.m. | |
Tue | 10:00 a.m. to 6:00 p.m. | |
Wed | 10:00 a.m. to 6:00 p.m. | |
Thu | 10:00 a.m. to 6:00 p.m. | |
Fri | 10:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I have had 2 massages by Melynda in the past year. Both times she was pleasant and very nice to talk to. This review score is not to criticize her massage itself, but more the availability to schedule one. I have only had two because my appointments keep getting cancelled. First, a broken water pipe in the building. Then, faulty AC not working in the summer. Then, she enjoys month long vacations (which everyone is entitled to a vacation, but two months a year limits availability). And the past appointment (October) was cance... read more
Melynda was great- while scheduling through the website was a little tricky, once the appointment was booked it was a breeze. I got constant text updates/notifications and after some quick online paperwork everything was good to go. Melynda is very professional and friendly, and the massage was incredible.
Negative Stars. Melynda was very unprofessional. She claimed that I did not complete paperwork, which I did. Rather than contacting me if there was an issue, she cancelled my appointment 1 hour before the scheduled service. I did not get the text message until I showed up at the office and thought it must have been sent my mistake. When I arrived at the office, the door was locked, with a closed sign posted. Melynda had reschedule a friends appointment the day prior because she was out of town. Claiming that I did not fill o... read more
she doesn't have professionalism.
The therapist attempted to lecture me on not reading the documentation. I didn't "stay in my car and wait for her at the elevators". I mistakenly came upstairs. As she opens the bathroom door to allow me to wash my hands she says. "How do you sign a document and not read it?" I didn't answer, but went in to wash my hands. As the door closes she says, THAT IS NOT A RHETORICAL QUESTION. When I came out, i did not argue with her. I just turned toward the elevator, after that level of disrespect i will just lose the amount I pai... read more
Massage by Melynda has a 4 star rating with 23 reviews.
Massage by Melynda is open now. It will close at 6:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com