Massachusetts General Hospital Emergency Room

Alice A. 

on Birdeye

a year ago

Mass General Hospital doctors almost killed my elderly medically-fragile mother with sedatives. A few days ago, I took her to ER where the doctors suspected some lung infection after an x-ray. She spent a day there waiting for a bed and spent another day in in-patient before abruptly being discharged home. For the entire stay, she received fluids and a partial-dose of antibiotics. We went home and returned to ER the next day because she was still sick and was now running low BP. This time round, my mom stayed at the ER for a... read more

Zamira P. 

on Birdeye

a year ago

RN Kelly was extremely xenophobic and dismissive — avoid at all costs. She discussed her previous case in front of me, responding “she’s not sick” after another help staff voiced her previous patient’s sentiments. She opened our conversation making discriminatory comments regarding my accent, up until my daughter with perfect English walked in. She continued to dismiss my situation as well, suggesting my blood pressure should only warrant a doctor visit at 210+. Lastly, when I requested a primary care doctor to visit regular... read more

Amy M. 

on Birdeye

a year ago

ER visit. Was marginalized and ignored. Stuck in closet-like area elbow-to-elbow with patients with various ailments.No privacy when speaking w doctor. 13 hours. Felt worse when I left and had no answers.  

Samantha Y. 

on Birdeye

4 years ago

I want to start by saying I am a patient of MGH, and my specialists are great, though impossible to reach. This review is of the the emergency room. Yesterday I went to MGH ER because I was experiencing excruciating pain in my portacath area and was fainting and having chest pain. I expected a port study to be done, which is the protocol typically, but this was not done. They also gave me an IV right away, but even though I am on regular IV fluids and deal with many serious illnesses, I was refused fluids. I was in the ER s... read more