MasonLift Ltd

Medix Holdings LTD 

on Google

3 years ago

We called to as about how to do a quick battery jump for a dead battery. They told us they won't tell us how, that a technician would have to come out to jump the fork. $138.00 x1.5 hr call out and they won't give any advice in anyway. Pretty unethical to knowingly withhold simple fixes from lift owners, just so they can make a few extra bucks. 

Tamara Slater 

on Google

6 years ago

Really enjoy dealing with Julia @ MasonLift, she has great customer service skills, making her an asset and easy to deal with. Whether you are a customer or a vendor. 

Lorraine Hill 

on Google

6 years ago

I recently started with a company that uses Masonlift to service their clients. I represent one of their customers who had a difficult time transitioning to a new computer system creating a sizable backlog of service calls and paperwork. With Masonlifts assistance, and particularly with Julia Williams (my contact person) it’s being dealt with. I have no second thoughts when I turn things over to Julia, it gets done. Thanks! 

Peter Redekop 

on Google

6 years ago

I have been working with Mason lift and the team they have over the last two years. Julia takes time and consideration when receiving calls and always showed care for my needs. Sean the tech on site performed the repairs in an efficient and timely manner and came to me with a unique solution when the connectors didn't quite work. Appreciate the time and effort put forth by this team to maintain and service my warehouse equipment. Thanks Mason Lift Team!