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77 Hartland St Suite 400, East Hartford, CT, 06108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My father died on May 22, 2025, while receiving home hospice services through Masonicare. What was supposed to provide comfort and support during his final hours instead became an experience our family will never forget for all the wrong reasons. As my father was actively dying, he was vomiting, experiencing significant secretions and appeared uncomfortable. We repeatedly contacted Masonicare, asking for a nurse to come to the home and for additional support and medication to keep him comfortable. Despite our calls and the u... read more
I took their 10 question “quiz,” of yes or no answers. None asked about suicide. They called the coppers, they saw me alive and well, but now some police clinician left a voicemail that I am not required to return. Who needs this choice of an action when terminally ill?
I am so grateful for the support Masonicare Hospice provided to our family over the past few months of my mother in laws life. She lived with us and her care needs increased significantly over her last year. Both the caregivers who spent time with her and the team that provide me guidance on services available to us were extremely helpful. I highly recommend this service.
They came in like a firestorm eager and helpful for my loved one. Everything fell apart rapidly. Inconsistencies, schedule changes, staff leaving because of poor management, lack of services that they advertised they offer but cannot provide... There is a serious lack of communication between patient, family and staff members. Notes are not taken in the main frame computer system for a serious health problem. The next provider that comes to visit is clueless as to what has happened in the past days. This is definitively a "p... read more
Terrible. They have never ONCE been on time for my mom's care. Smh
Masonicare Home Health & Hospice has a 2.7 star rating with 7 reviews.
Masonicare Home Health & Hospice is closed now. It will open at 9:00 a.m.
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