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Mason Martin Homes
- Construction
- Red Deer, AB
About this business
Location details
4840 51 St #100, Red Deer, AB, T4N 2A5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We purchased a newly built home from Mason Martin Homes earlier this year, and our experience has been great so far. While we’ve noticed a few minor details that have required attention, we understand that such adjustments are part of the process. Ashley and Jim have provided amazing customer support, ensuring that every concern is addressed quickly and efficiently. They have been wonderful to speak to. Hugh was also incredibly helpful throughout the entire purchasing process. Additionally, every contractor that has had to c... read more
Review update to Mason Martin’s reply** As stated, this is not an issue of high humidity due to a new build. We had excessive humidity due to our HRV being installed wrongly which you nor the company (Aries Airflow Heating & Air Conditioning) can take responsibility for. New Home Warranty was contacted and the issue was resolved no thanks to Mason Martin. It is disappointing that Mason Martin will not admit it should not have happened in the first place. There is no excuse for installing a HRV unit incorrectly. As the review... read more
We moved into our new home in 2022, and unfortunately, we've encountered numerous issues. Despite the builder’s claims on their website of offering the best value and expertise, our experience has been far from that. Shortly after moving in, we discovered mildew in the basement caused by a faulty pipe, and we had to redo our bathroom. While the builder did assist with these repairs, it was frustrating to deal with, especially since our neighbors have faced similar problems. This pattern suggests a lack of commitment to quali... read more
Buyers Beware!! When you sign a preliminary hold or design agreement with a non-refundable deposit with this home builder, that’s exactly what it means. By the time you can get to a realistic price after a few concept floor plans and cannot afford to proceed, they’ve got your money and you’re SOL. Do your homework beforehand and be cautious before committing your hard earned money with this builder!
As a first time home buyer, I wish I would have went anywhere else. As a company that claims to provide expertise and exceed their customer’s expectations (straight from their website) my experience has been the opposite. Their contractors made careless mistakes during the build of the home we purchased that were never caught until issues started occurring. The first issue (a pipe not glued properly) was resolved except for the drywall contractor ghosting us so our spare bathroom was out of use for almost 3 months. They coul... read more
Frequently asked questions about Mason Martin Homes
How is Mason Martin Homes rated?
Mason Martin Homes has a 3.8 star rating with 43 reviews.
When is Mason Martin Homes open?
Mason Martin Homes is closed now. It will open at 8:00 a.m.
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