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Mason Avenue Apartments

3.2

About this business

Location details

5 E Mason Ave APT 107, Alexandria, VA, 22301, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.246 reviews
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Nicole Sams's profile image
Nicole Sams 
on Google
a month ago

Former resident. I endured three management turnovers (Alvin Aubinoe, Bonaventure, shady FCA-Vest). The only consistency: raised rent ($300 in seven years), unprofessional staff, unaddressed maintenance and pests. Mice/roaches manifest in first week. The office phone doesn’t connect. Property managers leave misleading reviews (Rebecca McDonald, Bonaventure) as tenants after water outages, emergencies. Same PM had charged me months for deposit waive. Didn’t change the dissatisfaction but paints a fraudulent picture. Rent’s $1... read more

Jack Gaynor's profile image
Jack Gaynor 
on Google
a month ago

Update 3 on Pest Control The property continues to close pest control tickets without actually completing the service. I submitted another request two weeks ago. Vest Management had said they would address the issue last week while also cleaning the mold from the A/C unit grills and removing six years of dirt and buildup from the coils. Although I was home when maintenance arrived, and they did complete the A/C work, I was told that pest control would have to wait—again. As of now, there’s been no follow-up or communication.... read more

Nicole Sams's profile image
Nicole Sams 
on Google
a month ago

Former resident. I endured three management turnovers (Alvin Aubinoe, Bonaventure, shady FCA-Vest Residential, The only consistency: raised rent ($300 in seven years), unprofessional staff, unaddressed maintenance and pests. Mice/roaches manifest in first week. The office phone doesn’t connect. Property managers leave misleading reviews (Rebecca McDonald, Bonaventure) as tenants after water outages, emergencies. Same PM had charged me months for deposit waive. Didn’t change the dissatisfaction but paints a fraudulent picture... read more

Jack Gaynor's profile image
Jack Gaynor 
on Google
a month ago

Update on Pest Control Roaches continue to reveal themselves as this property continues to close pest control request tickets while refusing to treat the unit. Fortunately this is only a 6 month lease which closes on August 8th, 2025. I will NOT be renewing this lease, as the roaches and lack of pest control are deal breakers!!!!!! Update Regarding Unauthorized Entry I am writing to express my serious concerns regarding repeated unauthorized entries into my unit, despite prior and explicit instructions provided to both Prope... read more

Jack Gaynor's profile image
Jack Gaynor 
on Google
2 months ago

The concern is the pest control, failure to repair the building rear exit door, repair the rear door push handle to allow exit in case of a fire or emergency, and entering the unit without notice then not leaving a card stating someone entered. The one bedroom rent with utilities is under $1,700 / month. The location consists of two low rise buildings, with some security in place. Maintenance, when performed is less than DIY quality and far below Commercial grade, however unattractive it is performed. Pest control is a minim... read more

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Frequently asked questions about Mason Avenue Apartments

How is Mason Avenue Apartments rated?

Mason Avenue Apartments has a 3.2 star rating with 46 reviews. 

When is Mason Avenue Apartments open?

Mason Avenue Apartments is closed now. It will open at 9:00 a.m. 

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