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Mason Auto Services
- Automotive
- Katy, TX
About this business
Location details
21925 Franz Rd suite 605a, Katy, TX, 77449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I have been taking both of my vehicles to Mason Auto for over a year, possibly over 2. They listen to my concerns, and perform comprehensive, detailed inspections of my vehicles whenever I bring them in for repairs or maintenance, including photos and videos. Jocelyn then calls a little after sending the inspection report to go over each item on it and explain what they are finding, what the mechanic recommends and why he is recommending it. Additionally, they prioritize the repairs for you in order of urgency. Most recently... read more
Thank you Jocelyn for taking the time to give me a second opinion. You were very knowledge and comforting when going over everything!
I can't recommend Mason Auto Services highly enough. From the moment I walked in, Jocelyn treated me with professionalism, patience, and genuine respect. She took the time to listen to my concerns about my Nissan Titan and went above and beyond to help me research the correct parts and lighting I needed. It never felt like I was being rushed and she made sure I understood everything every step of the way. What really impressed me was the level of transparency. The team provided detailed photos and video footage showing exact... read more
I have trusted them with the maintenance of my family's vehicle's for more than five years. Even under the new management, they continue to provide excellent customer service and quality workmanship. They repaired the engine on my Ford F-150 about a year and a half ago and the work was done properly and professionally. I highly recommend them for anyone looking for reliable automotive service.
Thank you to Jocelyn for your customer service and Jaime for fixing my car. I wasn't sure that was wrong with my infiniti but after Jaime checked my car. He explained it and got it fixed. Definitely recommend you can trust your in good hands.
Frequently asked questions about Mason Auto Services
How is Mason Auto Services rated?
Mason Auto Services has a 4.8 star rating with 110 reviews.
When is Mason Auto Services open?
Mason Auto Services is open now. It will close at 6:00 p.m.
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