Mary J Caruso

Annoyed in Spokane, WA 01.19.2022 

on Healthgrades

3 years ago

I was looking for a counselor and was hoping to book an appointment. Mary was very impersonal and borderline condescending. I really didn't feel like she wanted my business. The tone of the conversation led me to think we would not be a good fit. I thanked her for her time, told her I didn't feel like our personalities would work well together and that I would continue looking for a counselor. Honestly, I wouldn't waste my time calling her. 

Nichole Garcia 

on Healthgrades

5 years ago

Terrible approach in all aspects. I knew something was not right by my first telephone conversation with her to schedule. She is licensed but has no idea what she is doing, or does she? She literally sits in a chair and does not say a word. She only cares about your insurance how she will get paid for the visit. She did not offer one bit of guidance or feedback. It is very scary that she is trusted with vulnerable people who need help, especially those that think counseling is supposed to be like this. I am certain she has a... read more

Becca 

on Healthgrades

5 years ago

Very difficult to communicate with as a parent. After 5 visits, my 13 year old did not understand the purpose of the visits, and had no goals or techniques to use at home. I never felt like she cared about my child. Visits ended with Mary threatening to turn my child in to collections for a late cancelation fee. 

Anonymous 

on Healthgrades

5 years ago

Terrible person, acted like she didnt want to be there. 

CC 

on Healthgrades

7 years ago

Cell phone repeatedly beeped. She turned the volume down. (Not off) repeatedly turned her back to me clearly working on something unrelated to me as a client. Very unprofessional. Very rude and did not listen to my concerns. Unempathetic.