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Marvin Cook - State Farm Insurance Agent

3.9

About this business

Location details

308 Donelson Pike, Nashville, TN, 37214, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.917 reviews
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brandi wilk's profile image
brandi wilk 
3 weeks ago

I recently had a claim with State Farm where my 15 year old was driving my car, I was in the front seat. And we were rear ended. Now State Farm wants to drop me. I can get over that part, (even tho I was covered) however I can’t get past how I was talked to today. I was talked down to like I was stupid( which I didn’t understand what she was saying) but she was rude and very condescending. I believe her name is Deshelle . She needs to learn customer service! If I have it my way my husband , who has been a customer for 30+ ye... read more

TJ's profile image
TJ 
11 months ago

I would not recommend State Farm as an insurance provider. Their customer service, based on first hand experience, is lacking. They force you to use lower end body shops so they can control pricing instead of approving repairs from the dealer/brand approved repair locations and force you into out of pocket expenses to receive the full repairs. Additionally, they drag their feet on estimates and supplemental reviews which is incredibly irritating. For a company who's mission statement includes “to help people recover from the... read more

Tyler Jones's profile image
Tyler Jones 
11 months ago

I would not recommend State Farm as an insurance provider. Their customer service, based on first hand experience, is lacking. They force you to use lower end body shops so they can control pricing instead of approving repairs from the dealer/brand approved repair locations and force you into out of pocket expenses to receive the full repairs. Additionally, they drag their feet on estimates and supplemental reviews which is incredibly irritating. For a company who's mission statement includes “to help people recover from the... read more

Juanita Murphy's profile image
Juanita Murphy 
3 years ago

Always great experience CKing out. Newest products, asking Questions..Thank for. Text message updates of my current Points.Staff is professional, In replying to.ptoducts Questions...I..A.Vintage Loyal.Customer. ... 

Alec Jones's profile image
Alec Jones 
3 years ago

Been a customer for years and they always go above and beyond for me 

Frequently asked questions about Marvin Cook - State Farm Insurance Agent

How is Marvin Cook - State Farm Insurance Agent rated?

Marvin Cook - State Farm Insurance Agent has a 3.9 star rating with 17 reviews. 

When is Marvin Cook - State Farm Insurance Agent open?

Marvin Cook - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m. 

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