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Martin Custom Iron Works

3.0

About this business

Windows, Ornamental Iron, Mailboxes, Interior Handrails, Fences & Gates, Doors, Commercial & Residential 

Location details

2850 Lamb Place Ste 3, Ste 13, Memphis, TN, 38118, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:30 p.m.
Tue7:00 a.m. to 5:30 p.m.
Wed7:00 a.m. to 5:30 p.m.
Thu7:00 a.m. to 5:30 p.m.
Fri7:00 a.m. to 5:30 p.m.
Sat7:00 a.m. to 12:00 p.m.
SunClosed
3.05 reviews
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Craig W's profile image
Craig W 
2 years ago

I gave one star as zero was not an option. Called this company to give me a quote for spiral staircase to my outside balcony. After three calls, they did come out and give me a quote. I accepted the quote and was told hed be back after the concrete was poured in two weeks. After stringing me along for over 3 1/2 months he finally told me that hed get to me when he wanted. if its a year and I didnt like it that was too bad. In short, extremely unprofessional and totally unreliable. Stay clear of this business. 

Business response:

After giving a quote it was 3 maybe 4 months later when he called. I told him that I wouldn’t be able to get it done because I was extremely busy. I offered to give him a guy that was in his area that would help him with the project. At that point, that’s when he started to call me unprofessional, not reliable and said that he would make sure everyone knew this. I never received a deposit from him so I wasn’t able to do anything. At that point, he then got mad because I came out and looked at his situation. 

Craig W's profile image
Craig W 
2 years ago

I gave one star as zero was not an option. Called this company to give me a quote for spiral staircase to my outside balcony. After three calls, they did come out and give me a quote. I accepted the quote and was told hed be back after the concrete was poured in two weeks. After stringing me along for over 3 1/2 months he finally told me that hed get to me when he wanted. if its a year and I didnt like it that was too bad. In short, extremely unprofessional and totally unreliable. Stay clear of this business. 

Business response:

After giving a quote it was 3 maybe 4 months later when he called. I told him that I wouldn’t be able to get it done because I was extremely busy. I offered to give him a guy that was in his area that would help him with the project. At that point, that’s when he started to call me unprofessional, not reliable and said that he would make sure everyone knew this. I never received a deposit from him so I wasn’t able to do anything. At that point, he then got mad because I came out and looked at his situation. 

Frequently asked questions about Martin Custom Iron Works

How is Martin Custom Iron Works rated?

Martin Custom Iron Works has a 3 star rating with 5 reviews. 

When is Martin Custom Iron Works open?

Martin Custom Iron Works is closed now. It will open at 7:00 a.m. 

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