Mars Medical Equipment and Supply

Lora Greenfield 

on Google

8 months ago

I am not from this area but was in need of a back brace, I called before going to the store to make sure they had the back brace I was looking for I was on hold for 10 minutes and no one picked up the phone. I ended up driving to the store and asked the staff member if they had a ribbed back brace and I showed her a picture of what I was looking for, she did find one but she was very snobby and rude, the back brace was way over priced but I needed it so I went ahead and purchased it anyway. Poor customer service items are ov... read more

Anonymous 

on Google

8 months ago

I am not from this area but was in need of a back brace, I called before going to the store to make sure they had the back brace I was looking for I was on hold for 10 minutes and no one picked up the phone. I ended up driving to the store and asked the staff member if they had a ribbed back brace and I showed her a picture of what I was looking for, she did find one but she was very snobby and rude, the back brace was way over priced but I needed it so I went ahead and purchased it anyway. Poor customer service items are ov... read more

Sara M 

on Google

a year ago

Mars medical has been outstanding to work with. My insurance company has sent me to work with them for 3 pieces of equipment. A cane, a rollator and later a wheelchair. They have been outstanding in answering all my questions, getting the equipment quickly. I didn't have to do anything, they contacted my Doctor for the prescription and did everything else. They shouldered all the stress so I could focus on healing and I sincerely appreciate that. The delivery driver is also fantastic, so friendly, feels like having family ov... read more

Anonymous 

on Google

a year ago

Mars medical has been outstanding to work with. My insurance company has sent me to work with them for 3 pieces of equipment. A cane, a rollator and later a wheelchair. They have been outstanding in answering all my questions, getting the equipment quickly. I didn't have to do anything, they contacted my Doctor for the prescription and did everything else. They shouldered all the stress so I could focus on healing and I sincerely appreciate that. The delivery driver is also fantastic, so friendly, feels like having family ov... read more