Mars Campers Brisbane's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Mars Campers Brisbane

4.3

About this business

Location details

23 Sherwood Rd, New Haven, CT, 4106, Australia

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 4:00 p.m.
Tue7:30 a.m. to 4:00 p.m.
Wed7:30 a.m. to 4:00 p.m.
Thu7:30 a.m. to 4:00 p.m.
Fri7:30 a.m. to 4:00 p.m.
Sat7:30 a.m. to 1:00 p.m.
SunClosed
4.364 reviews
Select a rating
Bronwyn Colley's profile image
Bronwyn Colley 
on Google
a month ago

We were on our first trip from Newcastle to Yeppoon and had experienced several issues with the van . Called the Brisbane office and spoke to Jessica requesting assistance with these issues. Jessica went out of her way to arrange assistance from production manager Ashley. On arrival we were met by Ashley and two of his staff who were so willingly to help with the immediate issues and on the road service advice . This service was greatly appreciated and we were able to continue on our trip with hugs and well wishes . What a t... read more

Ceejay's profile image
Ceejay 
on Google
3 months ago

Extremerly upset with purchasing a caravan through Mars. After sale service is appalling. Don't stock common spare parts and takes weeks to arrive if order through them. Give the wrong advice when asked about certain parts and you end up buying the wrong size due to their lack of knowledge. Alot of stuff in and on the van is just cheap Chinese cr*p and has needed to be replaced or upgraded after failing a few months later. Unhelpful when asked where to buy things you need asap. Would not recommend 

Lori H's profile image
Lori H 
on Google
3 months ago

We bought our van {13 Lowdown } 1 year ago. And it is the best caravan we have ever owned {7 altogether}. The staff at Brisbane went out of their way to get it ready, and to help us in every way they could. We finally have a van that is exactly what we wanted, and we love it. It is easy to tow, easy to setup and pack away. 

Stevie Gray's profile image
Stevie Gray 
on Google
4 months ago

Mars Brisbane customer service is exceptional. Dallas the general manager went above and beyond for us and I cannot recommend him enough. We purchased the Mars Elite HR and we cannot be happier. You can customise the caravan to exactly what you want which is more than any other caravan brand offers. If your wanting a good quality caravan and exceptional customer service definitely get in touch with Dallas at Mars Brisbane, I cannot recommend him and Mars caravans enough. We are very happy with our purchase. Thanks Dallas and... read more

Bradley Marshall's profile image
Bradley Marshall 
on Google
4 months ago

Mixed feelings on this brand. I am happy enough with my camper and the service from the Brisbane branch. It is unfortunate the manner in which Mars deals with any mention of its products on social media. Any post asking for help on their Facebook group highlighting an issue or problem is deleted. Any repeated posting by owners results in them being banned from the only group of people that can actually help them trouble shoot their issues. It's a disgrace and I will not be a repeat purchaser purely based on this which is a s... read more

View all google reviews

Frequently asked questions about Mars Campers Brisbane

How is Mars Campers Brisbane rated?

Mars Campers Brisbane has a 4.3 star rating with 64 reviews. 

When is Mars Campers Brisbane open?

Mars Campers Brisbane is closed now. It will open at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com