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615 36 St NE, Calgary, AB, T2A 4W3, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Always great and easy to deal with every time we bring in our vehicle for service. Very convenient to drop off and pick up even after and before hours!
I’m sorry, but I need to share my frustration and experience with the service . The service advisor named Kaycie knew the reason why I gave a poor review. Very disappointed. Kaycie told me that I need to look for another dealership near my area that can accommodate me for repair and service. I booked an appointment few weeks ago , called a day before to confirm and she told me that no one can repair my concern and they canceled my appointment. She just hang up on me and say that can’t do any about it. :(
My vehicle was serviced for some recalls. Unfortunately, while my vehicle should have been ready when I arrived it was not ready, and I had to wait 30min longer. I did advise them of the issue but have not received satisfactory post-customer service in this regard. It's not the biggest of deals but I am big on customer service and am disappointed with the overall experience and follow-up.
My recent oil change (Sept.15) was another great day at Ford Country Hills! WANDA took my truck in as usual, and it came back pretty quick from service. She is happy and fantastic person to deal with so thank you Wanda!!Again!! I also, have to say thank you to ANNA at the service desk because she always able to answer all my questions without hesitation and a big smile on her face, so that tells me that she know she is doing and that is really good to know! So thank you all!
Marlborough Ford has a 4.3 star rating with 1,678 reviews.
Marlborough Ford is closed now. It will open at 9:00 a.m.
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