Mark Jacobson Toyota Collision Center

Moe 

on Google

3 months ago

My Experience with Mark Jacobson: I had damage on my door, wheel, and rear fender. Everything was fixed well, except for some scratches on the inside door trim. They did replace that part for me later, which I appreciated. However, the repair process took quite a long time — more than a month. The customer service staff were nice, but there were a few things I still think should have been handled differently. They kept saying, “If you want to replace it, you’ll have to pay for it,” even though the part (the door stripe) was ... read more

Jl zepol 

on Google

6 months ago

I took my RAV4 to this collision center to fix a small dent on the right side of the bumper. When I picked up the car, everything looked perfect and the repair seemed well done at first glance. However, when I got home, I noticed there was a foam piece in the trunk that goes inside the rear bumper. I thought maybe they had replaced it with a new part and left the old one for me to see. A short time later, I had to remove the bumper to replace the fog lights, and I realized that the foam piece had actually never been reinstal... read more

Tamaya Miller 

on Google

7 months ago

Great service 

Keiondra Carter 

on Google

a year ago

This place sucks!!! I recently got into an accident and I thought since this is a TOYOTA dealership that they would fix my car correctly! WRONG!!! First off when I dropped off the vehicle I told them to check my radiator and my alignment because of the smell and because of the shaking from the vehicle. 2 weeks later they called me on a Wednesday and told me, my car is going to paint and that it will be ready Friday. Friday they call and tell me they have to replace my radiator. They call me on Tues to come pick up the vehicl... read more