Mark Ficken Collision Center's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Mark Ficken Collision Center

4.8

About this business

While we work on your vehicle we’ll be happy to provide you with one of ours, courtesy of our on-site vehicle rental counter. Plus, our in-house claims department will work with your insurance company so you don’t have to go through any additional aggravation. Why do we go to such extraordinary lengths for our customers? We think that your automotive experience should be a comprehensive one. We believe in Quality First, Courtesy First, Customer First. If you live in Gastonia, Concord, Rock Hill or any of the surr... read more

Location details

7601 South Blvd, Charlotte, NC, 28273, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.883 reviews
Select a rating
Angela beasttamer reid's profile image
Angela beasttamer reid 
on Google
a week ago

Billica and Joe were very polite and professional and kept me updated on my vehicles progress. Great collision company 

Che'Quin Goff's profile image
Che'Quin Goff 
on Google
a week ago

I came to Mark Ficken Collision because a deer hit my car. I had no idea on how to move forward. Billica Prince was able to give me the information I needed. Although my vehicle was deemed the total loss, it was the fact that I had someone to answer every question and put me on the right path. Thank you, Billica. 

Bridgette McConnell's profile image
Bridgette McConnell 
on Google
2 weeks ago

Billica and Marlow were very professional with their customer service. My car was repaired beautifully and quickly. 

Elizabeth Baker's profile image
Elizabeth Baker 
on Google
2 weeks ago

Unfortunately, my vehicle was hit while parked. I needed to reach out to the collision department to set up an appointment for my repairs. Billica was the representative who assisted me with my needs. Her professionalism, knowledge and patience was top-tier. She deserves a raise!!! 

Andrew Voigt (Andrew)'s profile image
Andrew Voigt (Andrew) 
on Google
2 weeks ago

Had my first accident not too long ago, took my vehicle to Mark Ficken collision center to have it repaired even though it isn't a Ford because I had heard great things. Joe did a wonderful job keeping me updated during the whole process and my car looks as good as new, whoever did the body work was on top of it! 

View all google reviews

Frequently asked questions about Mark Ficken Collision Center

How is Mark Ficken Collision Center rated?

Mark Ficken Collision Center has a 4.8 star rating with 83 reviews. 

When is Mark Ficken Collision Center open?

Mark Ficken Collision Center is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com