Marco's Pizza

Skyler Gambill 

on Google

2 weeks ago

**Update - Nov 4th 2025** Marcos idea of "make it right" is sending another apology via email that's little more than a canned response. They don't care about your satisfaction. It's all lip service. Friday night, 31-OCT, my wife and I hosted a Halloween party. The party was to start at 7pm. At 5:50pm, we placed an order for 4x large pizzas, 2x cheesy breads, 2 sodas, and 1 small pizza. After the order was placed we received a delivery estimate of 7:05pm. At 7:20pm we had no pizzas but many hungry guests. So my wife called t... read more

Kelsey Murdoch 

on Google

2 weeks ago

The customer service here is horrific. Orders are delivered extremely late. We were given a delivery time of 7 pm, it’s now after 8 and no sign of a delivery. The app was incorrectly updated to reflect the food was delivered but it’s not here. I tried calling and sat on hold for 10 minutes. When someone finally answered they immediately hung up. The second time I called I sat on hold for 20 minutes and finally just disconnected. 

Courtney Bieghler 

on Google

3 weeks ago

Horrible experience. Ordered pizza at 3:15 for a 4:45 delivery. Called at 4:15 to verify because none of the link were working and order didn’t show up on app but I was charged on my account. Was told everything was good to go. 15 mins after expected delivery time about 5pm, I called and DANIEL said my pizza was on the way with a DoorDash with other deliveries (annoyed because I didn’t order through a 3rd company and why are they doing multiple deliveries), but he’s NOT sure when but could be able 20 mins. I was not happy wi... read more

Gina Tincher 

on Google

3 weeks ago

Really disappointed! Marco’s and Mr. Jim’s are our go to’s on Friday nights but, after tonight’s experience, it looks like Mr. Jim will get all our business. Ordered two pizzas, wings and breadsticks at 5:28 pm with an estimated arrival time of 5:58 pm. I received an email at