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ManorCare Health Services-West Des Moines
- Nursing Schools
- West Des Moines, IA
About this business
ManorCare Health Services' skilled nursing and rehabilitation centers offer post-acute services for those transitioning from hospital to home. This specialized quality care helps shorten or eliminate hospital stays, laying the groundwork for a successful discharge. Some of these services include: high-intensity physical, occupational and speech therapies, cardiac recovery, stroke and other neurological recovery care, skin and complex wound care, I.V. services, diabetes management, oncology care, and orthopedic and joint repl... read more
Location details
5010 Grand Ridge Dr, West Des Moines, IA, 50265, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I don't even know where to begin... if you can help it, never leave a loved one here. Here are the issues my mother encountered during her very short visit: - Staff ignoring call lights for hours a time. For so long, in fact, that my mom would call me multiple times because she was in pain or needed to use the restroom. -The staff would frequently leave her on the toilet for 30-45 minutes at a time... just think about how agonizing that sounds. No one should ever be treated like this. -An interpreter was never utilized!! Exp... read more
Recommendedstaff helped me with everything i needed. the staff are helpful. very clean. i loved my private room
you don't have good people working there
the freaking people working 2 jobs but we already are covered are their I hope back us upon is. to many workers felt while I was trying to sleep.
These people ignore call iights,d not adequately take care of residents! My wife had to call me in the evenings when the staff was evidently to busy to be bothered by patients! My wife has passed now but she worried about how poorly the residents were treated!
get insurance filling done correctly so not hounded for months by collection agencies about bills that are not out of pocket responsibilities, when trying to recuperate at home after stay there. Also feed correct food following dr orders on diet when there.
I will never forget how poorly they treated my sister. She had an autoimmune disorder and got the stomach flu from another resident, and she was ignored when she needed to go to the bathroom and was forced to soil herself and sit in it. Awful awful.
I'm in here right now as a patient and I love it. The nurses are so nice and caring. So are the CNAs.
Frequently asked questions about ManorCare Health Services-West Des Moines
How is ManorCare Health Services-West Des Moines rated?
ManorCare Health Services-West Des Moines has a 4 star rating with 219 reviews.
When is ManorCare Health Services-West Des Moines open?
ManorCare Health Services-West Des Moines is open now. It will close tomorrow at 12:00 a.m.
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