Managed Health Network Inc

Dan Chia 

on Google

2 years ago

Unfortunately, no stars is not an option. Like other commenters, I can only conclude that MHN has designed a claims process to frustrate, obfuscate, and delay. Doesn't this summarize the US health care system? I submitted a claim, followed up with requested payment documentation, but then they ask to resubmit my claim; and, of course, they only accept snail mail (see above). Calls go to voicemail...don't worry, MHN, I'm not expecting a return call. Edit: got through but, of course, they hang up on me... 

Anonymous 

on Google

2 years ago

Unfortunately, no stars is not an option. Like other commenters, I can only conclude that MHN has designed a claims process to frustrate, obfuscate, and delay. Doesn't this summarize the US health care system? I submitted a claim, followed up with requested payment documentation, but then they ask to resubmit my claim; and, of course, they only accept snail mail (see above). Calls go to voicemail...don't worry, MHN, I'm not expecting a return call. Edit: got through but, of course, they hang up on me... 

Mark Costa 

on Google

3 years ago

What a horrible company to deal with. While I occasionally encounter a nice rep on the phone they are powerless to fix much of anything. This company can't successfully process any of the paper mail they insist you send. Consistently unable to resolve any claim issues and is impossible to reach. 

Kira Cat 

on Google

3 years ago

They are truly the worst to deal with. While some of the employees are nice and try to be helpful, it is still impossible to get care if you need anything other than generic referrals for talk therapy. Six weeks after release from a partial hospitalization program and my child still doesn't have an outpatient therapist. MHN claims over and over that if they don't find a provider in 2 weeks, they will contract out of network, but all they do is send providers who don't offer the needed therapy. When I call to say they didn't ... read more

dean jones 

on Google

4 years ago

As a provider i will not accept any members as Mhn mishandled my Credentialing paperwork but still had me as an active provider. Now they have rejected multiple claims. Spent 3 hrs and still no resolution. This is why so many of my colleagues no longer accept insurance.