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Managed Health Network Inc
- Insurance
- San Rafael, CA
About this business
Managed Health Network is one of the largest and oldest providers of managed behavioral health care and employee assistance programs in the United States. MHN partners with a provider network of more than 45,000 licensed practitioners and 1,400 hospitals and care facilities located throughout the United States. It operates full service clinical intake offices in New York, Dallas, and San Rafael and Huntington Beach, Calif. Its workplace solutions range from EAP and behavioral health to integrated disease management and psych... read more
Location details
2370 Kerner Blvd, San Rafael, CA, 94901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unfortunately, no stars is not an option. Like other commenters, I can only conclude that MHN has designed a claims process to frustrate, obfuscate, and delay. Doesn't this summarize the US health care system? I submitted a claim, followed up with requested payment documentation, but then they ask to resubmit my claim; and, of course, they only accept snail mail (see above). Calls go to voicemail...don't worry, MHN, I'm not expecting a return call. Edit: got through but, of course, they hang up on me...
Unfortunately, no stars is not an option. Like other commenters, I can only conclude that MHN has designed a claims process to frustrate, obfuscate, and delay. Doesn't this summarize the US health care system? I submitted a claim, followed up with requested payment documentation, but then they ask to resubmit my claim; and, of course, they only accept snail mail (see above). Calls go to voicemail...don't worry, MHN, I'm not expecting a return call. Edit: got through but, of course, they hang up on me...
What a horrible company to deal with. While I occasionally encounter a nice rep on the phone they are powerless to fix much of anything. This company can't successfully process any of the paper mail they insist you send. Consistently unable to resolve any claim issues and is impossible to reach.
They are truly the worst to deal with. While some of the employees are nice and try to be helpful, it is still impossible to get care if you need anything other than generic referrals for talk therapy. Six weeks after release from a partial hospitalization program and my child still doesn't have an outpatient therapist. MHN claims over and over that if they don't find a provider in 2 weeks, they will contract out of network, but all they do is send providers who don't offer the needed therapy. When I call to say they didn't ... read more
As a provider i will not accept any members as Mhn mishandled my Credentialing paperwork but still had me as an active provider. Now they have rejected multiple claims. Spent 3 hrs and still no resolution. This is why so many of my colleagues no longer accept insurance.
Frequently asked questions about Managed Health Network Inc
How is Managed Health Network Inc rated?
Managed Health Network Inc has a 2.5 star rating with 13 reviews.
When is Managed Health Network Inc open?
Managed Health Network Inc is closed now. It will open at 9:00 a.m.
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