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Malai Thai Massage
- Massage
- Berkeley, CA
About this business
Location details
1819 University Ave, Berkeley, CA, 94703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I chose this place because it came highly recommended and has great reviews, but my experience was completely different. I booked a 90 min massage. When the massage began, I immediately had to ask them to switch out the face pillow because it smelled moldy. Not a good start, but I brushed it off since sometimes hygiene issues can be overlooked if the massage itself is good. Unfortunately, the first hour was rough. The masseuse seemed inexperienced. Her pressure, rhythm, and technique were all inconsistent. At one point, she ... read more
I came here after a long, difficult day hoping for some relief with a massage, and instead I left more stressed than when I walked in. When I called to schedule, the manager confirmed they would accept my coupon. After my massage, they suddenly refused to honor it. When I calmly tried to explain, the manager completely lost it—yelling, cussing at me, and even telling me they didn’t want my business anymore. This is absolutely unacceptable and unprofessional. I’ve been a loyal customer, but clearly they don’t value returning ... read more
If disappointment had a spa package, this would be it. I went in expecting to come out relaxed, but I left feeling like I just got into a friendly wrestling match with a confused octopus. The ‘Thai massage’ felt more like experimental yoga where I was the unwilling prop. At one point I wasn’t sure if they were fixing my back or trying to fold me into carry-on luggage. Ambience? Imagine a dentist’s office decided to cosplay as a spa. Relaxation music? More like someone’s YouTube playlist on shuffle. The best part of the exp... read more
I want to strongly caution anyone, especially women, before considering this place. I booked a session expecting a standard massage but instead had an experience that left me deeply uncomfortable. The female therapist I was assigned did not respect my boundaries despite my clear requests. What should have been a safe and restorative appointment quickly turned into one where I felt uneasy and pressured. No client should ever have to second-guess whether their personal space will be respected. A massage therapist’s role is to ... read more
Horrible experience, people talking the whole time, the massage therapists are not trained. They are unprofessional often talking to each other and laughing the whole time they are doing the treatment. I do not recommend anyone to go there. I did a 2 hour massage and wasted 190 dollars. They start late and end on an earlier time. When I complained to the owner the owner was very rude. Please save your money.
Frequently asked questions about Malai Thai Massage
How is Malai Thai Massage rated?
Malai Thai Massage has a 4.4 star rating with 142 reviews.
When is Malai Thai Massage open?
Malai Thai Massage is open now. It will close at 6:00 p.m.
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